Port Delivery Team Manager

• You'll lead and manage a team of direct reports to ensure efficient and effective port operations, with a focus on smooth collaboration and coordination across teams
• Ensuring the appropriate level of staffing and resources to meet the specific needs of each operation will be key to your success
• We'll count on you to maintain clear and continuous communication with cruise ships, internal teams, external stakeholders, and Port Authorities to facilitate operations
• Overseeing and managing any operational incidents falls under your remit, ensuring minimal disruption to service delivery
• Last-minute operational changes at the pier will need your attention, ensuring that suppliers are promptly informed and prepared
• Managing multiple strategic priorities while overseeing daily logistics will be part of your day-to-day responsibilities

• You have proven experience in leading a team to achieve results in a fast-paced environment
• Driving change comes naturally to you, and you're adaptable when facing ambiguity or setbacks
• You must hold or be eligible to obtain a valid TWIC card
• Weekend and holiday availability is required for this role
• Your problem-solving skills are complemented by a proactive approach to improving processes and embracing digital solutions
• Excellent verbal and written communication skills in English are essential
• fluency in a local language is a plus
• You hold a valid driver's license and have access to a vehicle
• Proven experience in cruise line port operations is what we're looking for

fluency in a local language is a plus

• Attractive remuneration
• discretionary bonus schemes
• generous travel benefits
• extensive health & well-being support
• Flexible working: Work is something you do, not somewhere you go
• Access the TUI Learning Hub to level-up and reach your ambitions
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation