Port Delivery Agent

• Being physically present at the port on the days of operation to deliver excellent customer and cruise line operational service
• handling and arranging operations agreed with our Cruise clients throughout all the various stages involved in the process and controlling operations
• being responsible for the smooth operation from start to end
• handling correspondence with clients together with the Supervisor/Team Manager
• closing all invoicing and data loading procedures
• keeping constant contact, reserving, and updating providers accordingly
• liaising with ships and respective operations onboard teams to review, update and arrange all final details according to pre-approved itineraries

• Knowledge, experience and understanding of daily planning and operations in a holiday destination and/or cruise business
• confident decision maker, even when working under pressure
• excellent communication skills, both verbal and written, in English and Thai
• pro-active guest service mindset with a clear focus on quality and efficiency
• ability to work in a flexible manner including different work shifts depending on cruise ship schedules
• openness to learn, grow and drive your career while delivering great service to guests and cruise clients
• driver’s license is a plus

Driver’s license

• Basic salary starts at 318,900 THB gross per year
• paid training days
• free access to TUI Learning Hub, TUI Skills Academy, and language lessons
• involvement with charity and sustainability initiatives like the TUI Care Foundation
• complimentary access to WeCare Team and 24/7 Wellbeing Hub
• permanent contract
• growth opportunities tailored to unique skills and expertise