Port Delivery Agent, TUI

Port Delivery Agent

TUI

Location:
Australia, Sydney

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

61300.00 AUD / Year

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Job Description:

Join our Operations & Delivery team as a Port Delivery Agent in Sydney where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation, ensuring a high standard and quality service to achieve the highest guest and client satisfaction.

Job Responsibility:

Main point of contact for cruise line for embarkation and debarkation operations
Preparation of the operation to ensure high standard and quality service
Handling and arranging operations agreed with cruise clients
Controlling operations throughout all stages
Being responsible for smooth operation from start to end
Handling correspondence with clients
Closing all invoicing and data loading procedures
Keeping constant contact, reserving and updating providers
Liaise with ships and onboard teams to review, update and arrange final details

Requirements:

Knowledge, experience and understanding of daily planning and operations in a holiday destination and/or cruise business
Confident decision maker, even when working under pressure
Pro-active guest service mindset with a clear focus on quality and efficiency
Able to work in a flexible manner (including different work shifts) depending on cruise ship schedules
Open to learn, grow and drive your career while passionately delivering a great service to our guests and cruise clients
Excellent communication skills, both verbal and written, in English
Right to work in Australia

What we offer:

Payment for all training days completed
Free access to TUI Learning Hub
TUI Skills Academy
Language lessons
Charity and sustainability initiatives like TUI Care Foundation
Complimentary access to WeCare Team
24/7 Wellbeing Hub
Growth opportunities tailored to skills and expertise
Potential to travel to exciting destinations within Australia

Additional Information:

Job Posted:
August 23, 2025

Expiration:
September 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Port Delivery Agent

TUI

Location:Australia, Sydney

Category:Hospitality and Tourism

Contract Type:Not provided