Population & Testing Strategy Lead, Citi

Citi

Location:
India, Mumbai

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Institutional Credit Management’s (ICM) objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise. Wholesale Credit Risk (WCR) In-Business Quality Assurance (QA) is an integral part of the ICM organization. This role involves verifying that established standards and processes are followed and consistently applied, assessing the quality of policies, procedures, programs, and practices, and engaging with senior stakeholders to provide feedback and identify risks and areas of improvement.

Job Responsibility:

Responsible for staying abreast of WCR policy, procedure and standards and incorporating into development of centralised test scripts for QARs
responsible for leading the testing strategy drafting and coordination ensuring testing strategy is in alignment with business needs and test requirements
work with teams of professionals to enable effective execution of QARs by assisting early in capacity planning, testing strategy development, test script development and other activities for ongoing delivery of robust Quality Assurance results
proactively manage relationship with multiple stakeholders, including QA heads
utilise communication and leadership skills to influence a wide range of senior internal and external audiences, providing impactful, valuable, and ongoing input through active interactions with stakeholders and formal participation at key committees and management initiatives, where applicable
represent IBQA in working groups for internal and regulatory remediations
assist in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
stay abreast of relevant changes to rules/regulations and industry news including regulatory findings
support the Heads of WLCR/CCR/Data IBQA on internal projects and initiatives
support WCR IBQA Voice of the Employee (VOE) as well as diversity and inclusion initiatives
travel (less than 10%)

Requirements:

Demonstratable project management or assurance related experience, including 12-14 years in wholesale banking, credit risk management, operations or internal audit at investment or large commercial bank
advanced understanding of risk management and control frameworks related to wholesale lending management or equivalent risk discipline
exceptional knowledge and experience on designing and implementing assurance frameworks, from execution of scripts and procedures, development of housing infrastructure and database maintenance, reporting to senior management of observed findings, and continuous improvement
proficient understanding of policies and procedures with the ability to execute change seamlessly
significant experience in preparing presentations for seniors
outstanding awareness and adherence to the control environment including Quality Assurance

Nice to have:

Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi
demonstrated success as a manager including a track record of building high performing teams
proven culture carrier
impeccable interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
solid organizational skills with ability to manage time and prioritise effectively with little to no supervision
exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
seasoned Microsoft Office (Word, Excel, and PowerPoint) skills

What we offer:

Equal opportunity policies
diversity and inclusion initiatives

Additional Information:

Job Posted:
June 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Population & Testing Strategy Lead