Pool Supervisor

• Responsible for supervising the day-to-day operations of the pool deck
• Direct attendants, servers, and bartenders as necessary as well as assisting guests and residents
• Ensure all staff adhere to all Four Seasons standards of service for pool service and food and beverage service
• Assist managing inventory, scheduling, and meal breaks for staff
• Review daily arrivals to ensure proper handling of V.I.P. guests, residents, return guests, groups, etc.
• Supervise the consistency of quality and efficiency of food and beverage service
• Maintain the Poolside as a safe environment and in accordance with all health department regulations
• Assist other departments as required in resolving problems
• The ability to handle guest complaints and concerns and to act where needed

• 1-2 years supervisory experience in a food and beverage related role
• Ability to work inside and outside while servicing the Pool area
• Subject to all weather conditions including sun, wind, and rain
• The Supervisor position requires continuous standing for up to 8 hours a day and requires the ability to lift up to 50lbs
• A sincere willingness to provide service to residents, guests, and peers
• Good organizational skills, with the ability to work with teams all around the hotel
• Ability to function well under pressure, set priorities and adjust to changing conditions
• High work ethic, with a sense of responsibility for the role filled within our team
• Preferred experience in a luxury hotel or resort
• Must be flexible with schedule: able to work weekdays, weekends, and holidays shifts
• Ability to multi-task in a high volume and demanding environment
• Requires reading, writing and oral proficiency in the English language

Preferred experience in a luxury hotel or resort

• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft
• Inclusive and diverse employee engagement events all year-round
• Exclusive discount and travel programs with Four Seasons
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)