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Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.
Job Responsibility:
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste, and preparation methods
communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system
coordinate food timings
check completed kitchen orders with guest's original order
transport items to the guest table in a timely manner to ensure proper food quality
Requirements:
Minimum three months of employment in related position with Four Seasons or other organizations
Ability to carry and balance a tray
Ability to accurately process cash and credit card transactions
Ability to move large towel bins and pick-up soiled linens
Interact with guests and maintain a well-organized workspace
Customer service oriented, attention to detail, maintain professionalism and composure in high-paced, high-volume environment, guest recognition and remembering preferences