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Pool Receptionist

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Napier City Council

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Location:
New Zealand , Napier

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Contract Type:
Employment contract

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Salary:

27.81 - 30.18 NZD / Hour

Job Description:

A people-focused role in a fun, fast-paced aquatic environment. At Napier City Council, our aquatic facilities play an important role in supporting community wellbeing, recreation, and connection. Napier Aquatic Centre is a busy and welcoming environment where people of all ages come to swim, learn, and relax—and our reception team is central to creating a positive experience for every visitor.

Job Responsibility:

  • Be the welcoming face of Napier Aquatic Centre, assisting swimmers and visitors with enquiries and information
  • Manage bookings, cash handling, payments, and reception administration
  • Support Centre operations by maintaining high presentation standards and accurate records
  • Contribute to a safe, inclusive, and enjoyable environment for all customers
  • Work collaboratively with colleagues to ensure smooth daily operations

Requirements:

  • Proven experience in a customer-focused role, ideally in retail or a busy service environment
  • Confidence handling payments, bookings, and basic administration with accuracy
  • Strong communication skills and a warm, professional manner
  • The ability to stay calm, organised, and positive in a high-energy environment
  • A flexible, team-focused approach and willingness to pitch in where needed
What we offer:
  • 5 weeks annual leave after 2 years service
  • Discounted Health Insurance Work Scheme + Eye Test Subsidy
  • Retailer Discounts + Study assistance
  • Employee Assistance Program (OCP)
  • Quarterly values awards + Birthday vouchers + Social club
  • Free flu vaccinations (annual)
  • Ka Awatea Cultural Wānanga + NCC Kapa Haka
  • Te Reo Māori language classes

Additional Information:

Job Posted:
February 24, 2026

Expiration:
March 13, 2026

Work Type:
On-site work
Job Link Share:

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