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Pool Operations Specialist

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Goldfish Swim School

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Location:
United States , Fitchburg

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Category:
Health and Beauty

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Contract Type:
Employment contract

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Salary:

18.00 - 20.00 USD / Hour
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Job Description:

Supports the quality and success of pool operations including the support with on Deck Team, Golden Teachers and Swim Instructors, as well as maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices. Routine general Mechanical Room maintenance.

Job Responsibility:

  • Provides leadership, constructive feedback, and accountability to Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum
  • Establishes relationships and assists in training all new employees
  • Works with the managers to establish training milestones
  • Conduct periodic evaluations of Instructors and Deck Teachers and assist in creating developmental goals
  • Rotate throughout classes in the water at least one shift a week to ensure quality standards are being met
  • Acts as a Substitute Instructor, Lifeguard, or Deck Teacher when necessary
  • Assists Management in conducting workshops and in-service training
  • Contributes to monthly meetings with the Deck Supervisors and Management to determine items to address in workshops and in-services
  • Assists as necessary in audits of Class Rosters, Training Logs, Pump Room Checklists, Cleaning Checklists and the Visual Scheduler
  • Acts as a GSS ambassador to ensure customer satisfaction
  • Engages in proactive interactions with parents/guardians to discuss student progress
  • Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment
  • Troubleshoot the mechanical room as necessary
  • Fulfills other duties or responsibilities as assigned by the Employer
  • Provides support to management on customer service daily operations

Requirements:

  • Ability to work with children
  • Excellent interpersonal communication and organizational skills
  • Minimum 1 year Aquatic and leadership experience
What we offer:
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Leadership roles
  • Flexible hours
  • Great pay
  • Valuable work experience
  • Increased social opportunities
  • Future references/referrals

Additional Information:

Job Posted:
April 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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