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Pool Monitor

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Associa

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Location:
United States , Brookfield

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Pool Monitor performs guest safety and recreational work supervising, swimming and enforcing regulations for the residents. An essential responsibility of this role includes ensuring cleanliness, setting -up and safety of all areas and facilities and attend to all guests needs within the pool area as per the safety guidelines.

Job Responsibility:

  • Observes and patrols pool and enforces safety regulations
  • Provide excellent service consistent with the HOA's standards operating procedures and brand attributes
  • Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services
  • Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc
  • Willing to take ownership of all resident requests and complaints, and communicate complaints/issues to Community Manager
  • Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations
  • Ensure swimming pools and the complete health club area is clean at any times and report any maintenance issues to the Manager
  • Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning
  • Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs

Requirements:

  • Customer Service skills
  • Be able to communicate effectively. Ready to work varied shifts during Weekdays, weekends and holidays
  • High School diploma or equivalent
  • Basic Computer knowledge
  • Previous experience working as a Pool Guest Attendant or Lifeguard

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Parttime
Work Type:
On-site work
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