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Pool Host

United States of America, Nashville · Job Posted May 04, 2026
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Job Responsibility

  • Greet guests warmly and seat them promptly according to party size, preferences, and operational needs
  • Answer phones following Four Seasons standards, handling reservations and inquiries for the pool area and other hotel outlets
  • Anticipate guest needs, respond to questions or concerns professionally, and recognize returning guests by name
  • Maintain the appearance and accuracy of daily menus and develop working knowledge of all offerings, specials, and features
  • Support smooth operations by ensuring proper table setup and making adjustments as needed
  • Uphold Four Seasons Work Rules, Standards of Conduct, and brand values in all interactions
  • Collaborate harmoniously with coworkers, supervisors, and other departments
  • Complete special assignments such as menu updates, signage, or administrative tasks as requested

Requirements

  • High School Diploma or equivalent
  • Six to twelve months of experience in restaurants, food & beverage, or a related hospitality environment
  • Strong communication skills and proficiency in reading, writing, and speaking English
  • A working knowledge of Four Seasons standards, restaurant operations, and hotel services (or the ability to learn quickly on the job)
  • Ability to operate computer equipment and reservation systems

What we offer

  • Competitive salary, wages, and a comprehensive benefits package
  • Excellent training and development opportunities
  • Employee discount for stays at any Four Seasons worldwide
  • Complimentary dry cleaning for employee uniforms
  • Complimentary employee meals

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