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Sensei Lāna’i, A Four Seasons Resort, is looking for a Pool Host who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction.
Job Responsibility:
Recognize frequent guests and personalize service based on their preferences
Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods
Provides guests with water and oshibori service, spritzing, towels and assistance with seating arrangements at the pool
Responsible for responding to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction
Comply with all Four Seasons’ policies and procedures
Requirements:
Successful candidate must possess legal work authorization in United States
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
Ability to stand for extended periods, lift up to 35lbs, and push/pull as needed during shifts
Candidates must have good personal presentation and interpersonal skills
What we offer:
100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self