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Four Seasons Logo Four Seasons · Hospitality and Tourism

Pool Host/ess

United States of America, Lana'i city Employment contract 22.73 USD / Hour · Job Posted June 15, 2026
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Job Description

The Pool Host/ess delivers attentive, personalized poolside service by welcoming guests, managing seating, and providing amenities such as towels, refreshments, and sunscreen. This role monitors guest needs, maintains accurate guest preferences, and ensures a seamless, comfortable experience through courteous and professional service.

Job Responsibility

  • Welcome guests and provide attentive poolside service, including orientation, seating, towels, refreshments, and amenity offerings such as oshibori and sun care
  • Manage host stand operations by handling reservations, greeting and seating guests, answering calls, and coordinating seating arrangements using reservation systems
  • Maintain cleanliness and readiness of pool areas and seating sections, ensuring spaces are properly set and guest-ready at all times
  • Develop strong knowledge of menus and offerings, anticipate guest needs, respond to inquiries, and personalize service by recognizing guest preferences and repeat visitors

Requirements

  • Legal work authorization in United States
  • The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
  • Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
  • Hawaii Food Handler's Card is required for this role
  • Ability to stand for extended periods, lift up to 75lbs, and push/pull as needed during shifts

What we offer

  • Hourly Rate: $22.73
  • Competitive wages
  • Inclusive and diverse employee engagement & recognition events all year-round
  • Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
  • Comprehensive learning and development programs to help you master your craft
  • Energizing Employee Culture where you are encouraged to be your true self!
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