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Sensei Lāna’i, A Four Seasons Resort, is looking for a Pool Host who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction.
Job Responsibility:
Recognize frequent guests and personalize service based on their preferences
Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods
Provides guests with water and oshibori service, spritzing, towels and assistance with seating arrangements at the pool
Responsible for responding to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction
Comply with all Four Seasons’ policies and procedures
Requirements:
Possess legal work authorization in United States
Required to obtain a Tuberculous (TB) clearance card
Ability to stand for extended periods
Ability to lift up to 35lbs
Ability to push/pull as needed during shifts
Good personal presentation and interpersonal skills
What we offer:
Competitive wages
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary Employee Meals
Dry Cleaning for Employee Uniforms
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self