Pool Guest Service Agent, Marriott Bonvoy

Marriott Bonvoy

Location:
Fiji, Sheraton Fiji Golf & Beach Resort

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

A role assisting with property maintenance, guest services, and minor repairs at Sheraton Fiji Golf & Beach Resort. Responsibilities include addressing plumbing issues, preventative maintenance, guest interaction, and ensuring safety and quality standards.

Job Responsibility:

Fix minor plumbing problems such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets
Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls
Perform preventative maintenance on tools and equipment, including cleaning and lubrication
Follow all company and safety and security policies and procedures
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Move up and down stairs, service ramps, and/or ladder
Perform other reasonable job duties as requested by Supervisors.

Requirements:

Fix minor plumbing problems such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets
Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls
Perform preventative maintenance on tools and equipment, including cleaning and lubrication
Follow all company and safety and security policies and procedures
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Visually inspect tools, equipment, or machines
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds (e.g., A/C unit, television, dresser)
Move up and down stairs, service ramps, and/or ladder
Grasp, turn, and manipulate objects of varying size and weight
Perform other reasonable job duties as requested by Supervisors.

Nice to have:

High school diploma or G.E.D. equivalent
Eligible for individuals with working rights in Fiji

What we offer:

Equal opportunity employer
Non-discrimination on any protected basis
Opportunity to belong to an amazing global team
Fosters an environment of cultural diversity
Access to meaningful guest experience opportunities

Additional Information:

Job Posted:
October 02, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Pool Guest Service Agent