Pool Concierge

• Welcome and assist guests with towels, seating, and cabana arrangements while providing friendly, attentive service throughout the day
• Anticipate guest needs and respond promptly to requests, ensuring comfort and satisfaction
• Coordinate with Food & Beverage outlets for timely poolside and cabana service delivery
• Maintain the cleanliness, presentation, and organization of pool decks, towel stations, and cabana areas
• Set up and break down daily pool operations including chairs, umbrellas, and amenities
• Promote resort recreation programs, special events, and dining experiences to enhance guest engagement
• Monitor guest safety, report concerns promptly, and uphold all resort safety and service standards
• Collaborate with Recreation, Housekeeping, and Food & Beverage teams to ensure a smooth and enjoyable experience for all guests

• High school diploma or equivalent required
• Previous experience in hospitality, recreation, or pool operations preferred
• CPR and First Aid certification preferred (training may be provided)
• Ability to stand, walk, and work outdoors for extended periods
• Frequent bending, lifting, and carrying up to 25 pounds
• Comfortable working in varying weather conditions

Knowledge of resort amenities and the Captiva/Sanibel area a plus

• Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with 100% match up to 4%
• Commuter and Company-paid Toll Programs
• Complimentary Shift Meal
• Paid Tolls Program