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Pool Concierge

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South Seas

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Location:
United States , Captiva

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Contract Type:
Not provided

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Salary:

19.00 - 20.00 USD / Hour

Job Description:

The Pool Concierge provides personalized service and genuine hospitality to guests enjoying the resort’s pool and beach recreation areas. This role is the heartbeat of our poolside experience greeting guests, assisting with seating and amenities, coordinating cabana services, and ensuring every detail contributes to a seamless, memorable day in paradise.

Job Responsibility:

  • Welcome and assist guests with towels, seating, and cabana arrangements while providing friendly, attentive service throughout the day
  • Anticipate guest needs and respond promptly to requests, ensuring comfort and satisfaction
  • Coordinate with Food & Beverage outlets for timely poolside and cabana service delivery
  • Maintain the cleanliness, presentation, and organization of pool decks, towel stations, and cabana areas
  • Set up and break down daily pool operations including chairs, umbrellas, and amenities
  • Promote resort recreation programs, special events, and dining experiences to enhance guest engagement
  • Monitor guest safety, report concerns promptly, and uphold all resort safety and service standards
  • Collaborate with Recreation, Housekeeping, and Food & Beverage teams to ensure a smooth and enjoyable experience for all guests

Requirements:

  • High school diploma or equivalent required
  • Previous experience in hospitality, recreation, or pool operations preferred
  • CPR and First Aid certification preferred (training may be provided)
  • Ability to stand, walk, and work outdoors for extended periods
  • Frequent bending, lifting, and carrying up to 25 pounds
  • Comfortable working in varying weather conditions

Nice to have:

Knowledge of resort amenities and the Captiva/Sanibel area a plus

What we offer:
  • Medical, Dental, Vision Plans
  • Paid Life Insurance
  • Short- and Long-Term Disability
  • Paid Time Off & Holidays
  • 401(k) with 100% match up to 4%
  • Commuter and Company-paid Toll Programs
  • Complimentary Shift Meal
  • Paid Tolls Program

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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