Pool Concierge Job at South Seas (Captiva)

Paradise Pool Attendant

Paradise Pool Attendant is responsible for maintaining the overall appearance an...

Location

United States , Phoenix

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Prior customer service experience, preferred
CPR and First Aid Certified, preferred

Job Responsibility

Set up, maintain and reset restaurant tables and cabanas
Open and close the pool areas according to established schedule and direction from Manager or Supervisor
Continually maintain pool and deck areas to ensure cleanliness and orderly arrangement of pool, towels, and furniture
Assist Pool Concierge with handing out towels
Interact with guests in the pool area to ensure their expectations are met or exceeded
Escort guests to their desired location as necessary
Hand out towels at the Paradise Pool Concierge Desk
Regularly tour and inspect perimeter areas of the pool area and straighten furniture and other fixtures while maintaining cleanliness as necessary
Expedite food. Clear tables of food
Remain aware of, and maintain, established pool area schematics and arrangement of furniture and fixtures

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities
Go Hilton travel benefits
Pyramid's travel benefits

Parttime

Recreation Assistant Manager

As a Recreation Assistant Manager at the Four Seasons Resort Whistler, you would...

Location

Canada , Whistler

Salary:

70000.00 - 75000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in hospitality is desired
Previous experience in a guest services or front line role
One to two years of previous management experience in a related function
Intermediate Skier or Snowboarder
Excellent communication skills
Strong commitment to service
Strong leadership skills

Job Responsibility

Schedule the ski-concierge / pool attendants to provide maximum service to guests within budgeted guidelines
Train ski-concierge / pool attendants and supervise them in the performance of their duties
Conduct performance evaluations and discipline employees when needed
Communicate closely with appropriate managers and other Assistant Managers on Duty to ensure follow-up on any special problems, guest requests, etc.
Review daily arrivals to ensure proper handling of V.I.P.'s and Return Guests, groups, etc. and to escort V.I.P.'s and Return Guests to their rooms
Handle guest problems and complaints, keeping Assistant Director of Rooms well-informed as to problems and action taken
Act in the absence of senior management in all matters concerning the safety, security and well-being of hotel guests, patrons, and employee
Utilize the computer systems in house as well as the telephone switchboard
Respond properly in any hotel emergency or safety situation
Assist the teams accordingly when business levels warrant

What we offer

Competitive wages
Leisure benefit (ski pass or leisure allowance)
Access to affordable shared staff accommodation
Employee theme recognition days and events - Employee of the month, Years of service celebrations, birthday events, etc.
Complimentary meal per shift in our employee dining room
Paid time off
vacation days and additional floating holidays per year
Excellent training and development program
Discovery Nights at Four Seasons worldwide

Fulltime

Paradise Pool Attendant

Paradise Pool Attendant is responsible for maintaining the overall appearance an...

Location

United States , Phoenix

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Prior customer service experience, preferred
CPR and First Aid Certified, preferred

Job Responsibility

Set up, maintain and reset restaurant tables and cabanas
Open and close the pool areas according to established schedule
Continually maintain pool and deck areas to ensure cleanliness and orderly arrangement
Assist Pool Concierge with handing out towels
Interact with guests in the pool area to ensure their expectations are met or exceeded
Escort guests to their desired location as necessary
Hand out towels at the Paradise Pool Concierge Desk
Regularly tour and inspect perimeter areas of the pool area and straighten furniture
Expedite food. Clear tables of food
Remain aware of, and maintain, established pool area schematics and arrangement of furniture and fixtures

What we offer

Comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
Go Hilton travel benefits
Pyramid's travel benefits
ongoing training and development opportunities

Fulltime

Guest Experience Coordinator

At Four Seasons Hotel and Residences Fort Lauderdale, we believe luxury is defin...

Location

United States of America , Fort Lauderdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 2–4 years of luxury hospitality, guest relations, concierge, or front‑office experience, preferably in a luxury hotel or resort
Excellent personal presentation and interpersonal skills
Extensive knowledge of luxury service standards and personalized service delivery
Strong time management skills: ability to multi‑task, set priorities, and adjust to changing conditions. Comfortable working in a fast‑paced environment
Ability to operate all computer equipment necessary to perform the job
knowledge of Opera PMS preferred/is a plus
Excellent communication and interpersonal skills
ability to communicate clearly with colleagues and guests and collaborate across departments
Ability to lift, carry, and move up to 30–50 lbs. when handling amenities, packages, or luggage
US work authorization is required

Job Responsibility

Create Anticipation — Pre‑Arrival Excellence: Serve as the primary point of contact before arrival, delivering warm, polished communication that sets the tone for an exceptional stay
Curate guest preferences and coordinate special requests with precision—celebrations, housekeeping rhythms, bedding needs, and more
Ensure all operational teams are fully prepared with complete guest information for a seamless arrival
Build genuine connection and excitement as the welcoming host even before guests step foot on property
Elevate the Experience — On‑Property Guest Engagement: Be the go‑to expert for spontaneous guest needs, personalized recommendations, and destination guidance
Plan and organize guest agendas, coordinate transportation, and assist with concierge‑level services
Partner fluidly across Front Desk, Concierge, Housekeeping, F&B, Spa, Pool & Beach, and Residences to deliver flawlessly coordinated experiences
Escort guests through property spaces, offering orientation, comfort, and authentic hospitality
Champion team‑wide guest recognition to ensure warmth and consistency in every interaction
Support accurate, timely billing and maintain guest trust throughout their stay

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

VIP Concierge

The VIP Concierge provides high touch support to VIPs by anticipating needs, coo...

Location

United States , Irvine

Salary:

20.00 - 35.00 USD / Hour

Assessfirst

Expiration Date

Until further notice

Requirements

Experience: < 6 months

Job Responsibility

Anticipate VIP needs and provide exceptional guest experience
Greet VIPs warmly and ensure they feel welcomed and attended to
Respond promptly and professionally to VIP phone and email inquiries
Act as a liaison between VIPs and internal departments including Facilities, Security, Human Resources, Legal, National Service Garage (NSG), and others as needed
Coordinate all VIP vehicle requests, including arranging transportation to various locations (local and out-of-state)
Maintain VIP vehicles, including washing, fueling, registration renewal stickers, insurance cards, relocating personal items between vehicles, and assisting with luggage
Create and execute Vehicle Loan Agreements for approved vendor drivers for events. Ensure each driver has cleared and approved MVR
Ensure Vehicle Administration assigned parking spaces remain cleared
coordinate temporary spaces when VIPs are driving vehicles
Process VIP vehicles through the NSG for routine maintenance as well as MLE inspections prior to usage for events

Fulltime

Guest Experience Agent

The Guest Experience Agent plays a vital role in delivering highly personalized,...

Location

Italy , Venezia

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

One+ years of experience within a luxury hotel or similar high‑end hospitality environment
Excellent interpersonal and communication skills
Strong cross‑cultural sensitivity and a natural customer‑service orientation
A guest‑centric mindset with a deep understanding of the importance of preferences, personalization, and emotional engagement
Passion for delivering intuitive and memorable experiences
Strong organizational skills and the ability to multitask in a fast‑paced environment
Fluency in English and Italian

Job Responsibility

Welcome and register hotel guests, establish method of payment, introduce rooms and facilities, and coordinate luggage delivery to guest rooms
Check guests out of the hotel, prepare and explain bills clearly and professionally
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Serve as a primary point of contact for assigned guests, managing communications and needs from pre‑arrival to departure, including VIP correspondence and amenity coordination
Engage with in‑house guests throughout the property — lobby, F&B outlets, Spa, pool — offering guidance, assistance, and personalized recommendations
Respond promptly to guest requests both in person and over the phone, including directions, restaurant bookings, transportation, and concierge‑style support
Log guest preferences, interactions, and follow‑up tasks into Four Seasons systems to support recognition and personalization
Conduct VIP room inspections and ensure amenities, details, and special touches are perfectly prepared
Assist other departments during peak periods, ensuring continuity of guest service and smooth cross‑functional collaboration
Own service recovery efforts by addressing guest concerns with empathy, taking corrective action, and ensuring appropriate follow‑up

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Concierge

The Concierge Maintains the Leasing Office and Property Leasing Duties during th...

Location

United States , Poughkeepsie

Salary:

17.00 - 20.00 USD / Hour

Bonura Hospitality Group

Expiration Date

Until further notice

Requirements

A minimum of a High School diploma is required
Must be able to stand and exert well-paced mobility for up to 4 hours in length
Must be able to walk around the building for long periods of time
Must be able to exert well-paced mobility in limited space
Must have the ability to bend, squat and lift up to 50 lbs on a regular and continuing basis
Understand and respond to employee and guest verbal requests and visual cues in a sometimes loud and extremely busy environment

Job Responsibility

Maintains the Leasing Office and Property Leasing Duties during the Evenings and Weekends when the Leasing Staff is unavailable
Assists Residents with all of their Customer Service Needs
Monitors and closes the pool during the summer season
Provides administrative support by scheduling appointments, database management, maintaining correspondence with tenants
Assists the Property Manager and Leasing Assistant with leasing and apartment showing
Greets and acknowledges all residents and announces all guests
Provides concierge services such as package and delivery acceptance, coordinating transportation, service vendor recommendations, restaurants reservations and additional requests upon demand
Ensures property rules and regulations are consistently enforced
Adhere to formal operating policies and procedures that mandate certain customer service techniques and emergency response procedures
Handle all complaints professionally and in a timely manner

Fulltime

AI Trainer - Concierge

We’re looking for Concierges to help train and evaluate cutting-edge AI models. ...

Location

Salary:

40.00 - 75.00 USD / Hour

Prolific

Expiration Date

Until further notice

Requirements

Verified status as a Concierge (e.g., by providing a professional profile that shows both educational and professional experience)
Recent clinical experience and comfort evaluating clinical reasoning and decision-making
Willingness to complete a short skills/eligibility screener to join our Domain Expert pool
Strong attention to detail and the ability to focus on complex tasks for up to one hour
A reliable, fast internet connection and access to a computer
Willingness to self-declare earnings (participants are self-employed)
A PayPal account to receive payments from our clients

Job Responsibility

Reviewing AI-generated responses to scenarios a Concierge would face and rating them for accuracy, appropriateness, safety, and reasoning quality
Comparing multiple model answers and selecting/justifying the best response
Writing improved exemplars, rationales, or structured feedback to help models learn where they fall short

What we offer

Competitive pay rates
Flexible hours
Ability to work from home

Select Country

Pool Concierge

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Pool Concierge

Paradise Pool Attendant

Recreation Assistant Manager

Paradise Pool Attendant

Guest Experience Coordinator

VIP Concierge

Guest Experience Agent

Concierge

AI Trainer - Concierge

Our AI answers in your language