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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Pool & Beach Attendant

Costa Rica, Papagayo · Job Posted November 07, 2025
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Job Description

Seasonal Pool & Beach Attendant position at The Ritz-Carlton Reserve in Papagayo, Costa Rica. Responsible for maintaining pool and beach areas, promoting guest safety and enjoyment, serving food and beverages, and delivering the luxury service standards of The Ritz-Carlton brand.

Job Responsibility

  • Washing, mopping, and cleaning the pool deck and beach area
  • Promote a fun and relaxing environment for guests
  • Observe activity and respond appropriately in emergencies
  • Promote rules and regulations of the recreational facility
  • Identify unsafe guest situations and report to supervisor
  • Provide first aid assistance to injured guests
  • Obtain, fold and stack towels, lounge chairs, umbrellas and tables
  • Serve food, dishes, and alcoholic beverages
  • Give menu recommendations and answer questions
  • Communicate with F&B service and kitchen about menu queries
  • Handle dietary needs, allergies and special requests
  • Report accidents, injuries, and unsafe conditions
  • Complete safety training and certifications
  • Follow company policies and procedures
  • Maintain professional appearance
  • Protect company assets and confidential information
  • Welcome and acknowledge all guests
  • Assist individuals with disabilities
  • Develop positive working relationships
  • Comply with quality standards
  • Use computers and point of sale systems

Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • CPR Certification
  • First Aid Certification
  • Fitness Equipment certification
  • Any certification or training required by local and state agencies
  • Ability to wash, mop, and clean pool deck and beach area
  • Ability to promote fun and relaxing environment
  • Ability to observe activity and respond appropriately in emergencies
  • Knowledge of facility rules and regulations
  • Ability to identify unsafe guest situations
  • Ability to provide first aid assistance
  • Ability to obtain, fold and stack towels, lounge chairs, umbrellas and tables
  • Ability to serve food, dishes, and alcoholic beverages
  • Ability to communicate menu queries and wait times
  • Ability to handle dietary needs and special requests
  • Ability to report accidents and unsafe conditions
  • Completion of safety training
  • Professional uniform and appearance
  • Ability to maintain confidentiality
  • Ability to welcome and acknowledge guests
  • Ability to assist individuals with disabilities
  • Clear and professional communication skills
  • Ability to develop positive working relationships
  • Compliance with quality standards
  • Ability to read and verify information
  • Visual inspection skills
  • Computer and point of sale system skills
  • Physical ability to lift up to 25 pounds
  • Fine motor skills and hand-eye coordination
  • Ability to move over uneven surfaces and stairs
  • Ability to reach overhead and below knees

What we offer

  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Creative, thoughtful and compassionate work environment
  • Professional development and training
  • Global brand experience
  • Employee Promise, Credo and Service Values training
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