Pool & Bar Attendant

• Delivering an exceptional Pool & Bar experience while ensuring attentive, personalized, and efficient service to our Guests
• Welcoming Guests at the pool area, describing food and beverage offerings with engaging and vivid details, taking and processing orders, coordinating service timing, and anticipating Guest needs
• Ensuring that poolside areas are impeccably maintained, Guest checks are accurately closed, and every interaction reflects a refined, relaxed, and distinctive luxury experience
• Describe the Pool & Bar food and beverage menu items to Guests by offering interesting and vivid descriptions of each item’s origin, taste, and preparation methods
• take and communicate Guest orders, including special requests or dietary needs, to the bar and kitchen using the hotel’s point-of-sales system
• coordinate service timings to ensure prompt and seamless delivery while maintaining food and beverage quality
• Provide attentive poolside service, including delivering food and drinks to sun loungers and tables, checking orders for accuracy, and ensuring Guests’ comfort throughout their stay at the pool area
• Anticipate Guest needs, ascertain satisfaction, offer suggestions, and respond promptly and professionally to Guest concerns or requests, maintaining a visible presence in the pool and bar operation
• Properly and accurately close Guest checks
• process cash and credit card payments
• manage voided checks or complimentary items in accordance with hotel procedures
• Maintain cleanliness and organization of poolside areas, bar counters, tables, loungers, and service stations
• assist with set-up and breakdown of pool and bar areas in line with operational standards

• High school education or equivalent experience
• At least three years of experience in luxury hotels, beach clubs, resorts, or stand-alone high-end bars or pool operations, preferably in a similar role
• Strong attention to detail, excellent interpersonal and communication skills, the ability to multitask in a fast-paced outdoor environment, and a natural flair for creating relaxed yet refined Guest experiences
• Ability to accurately process cash and credit card transactions
• Ability to carry trays and work comfortably in an outdoor poolside environment
• Ability to read, speak, and understand English and Italian

International experience is considered an asset

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Dry Cleaning for Employee Uniforms
• Meals available at our Employee Restaurant
• Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
• Employee Recognition Programs
• Opportunities to build a successful career with global potential