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Apply now to be a Poolwerx Pool Service and Repair Technician! Monday through Friday - NO weekends! We are a growing company with lots of room for advancement! This also means we are constantly expanding our skills and services provided, seeing new challenges, and working through our processes together. We want people looking to always be improving and learning. You will develop a comprehensive understanding of the latest pool and spa products, and master advanced technology in the industry, all while turbocharging your career and bank account! It’s the satisfaction you get when you see a smiling family looking out at their sparkling pool. It’s working hours that work for you. Being a Pool and Spa Service and Repair Technician at Poolwerx is more than just a job. You’ll help create backyard memories for local families and commercial partners, by delivering sparkling, clean, and chemically safe swimming pools. You’ll market our industry-leading Poolwerx supplies to your clients. You’ll also think on your feet to resolve any challenges you may encounter. You'll work independently while building strong relationships with your clients.
Job Responsibility:
Provide a reliable, efficient, and professional service to clients
Troubleshoot and repair pool and spa equipment such as pumps, heaters, sanitizers, filters, and other standard pool and spa equipment
Perform all needed repairs and/or installations professionally and safely, in line with manufacturer recommendations and all applicable codes
Confirm work done on site solves the problem and diagnose any new issues discovered or problems with work done to limit callbacks
Load vehicle with standard and out of ordinary stock
Ensure all stock removed from the applicable storage is accurately recorded
Maintain stock counts on your vehicle and ensure required tools to perform services are stocked and in good condition
Record all materials and products used on site through our CRM system, currently Skimmer, for invoicing purposes
Identify poolside opportunities for upselling/sales opportunities
Maintain accurate and current technical information and skills
Regular training is provided by Poolwerx and our product partner to ensure your skills are up to date
Maintain high presentation standards for your vehicle, uniforms, and equipment
Maintain a clean and safe vehicle environment, including vehicle presentation adhering to OSHA policies & procedures
Attend all training sessions, staff meetings and activities as requested to remain up to date on all innovations in the business so that the service provided is always “best practice” and in accordance with relevant standards
Maintain positive, honest, open, and effective communications, relationships, and morale at all levels in the business
Perform other duties as required by your manager
Requirements:
A valid driver's license
Be 21 or older for motor vehicle insurance purposes
Ability to lift or carry up to 50lbs
Certified Pool Operator (CPO) preferred
A minimum of two years experience in a similar position
Excellent interpersonal and customer service skills
Sales and marketing awareness and skills
Basic level calculation skills
Ability to work independently and as part of a team
Ability to self review work to ensure proper completion and how to improve future similar jobs
Excellent organizational skills including time management
Phone application skills
Familiarity with Skimmer is a plus
Excellent problem-solving skills ability, including taking vague descriptions to determine troubleshooting and desired outcomes
Plumbing of 0.5” to 3” PVC, flex PVC, and rubber hose
Electrical understanding of 120v, 240v, Amps/Watts/Volts, and multimeter use
Simple gas pressure testing with a manometer
Understanding of water movement throughout a system and how equipment interacts with water flow
Proficient understanding of pool/spa chemistry and how it impacts equipment or leads to problems
Ability to work unexpected hours that may shift day of, within typical working hours/days
Nice to have:
Certified Pool Operator (CPO)
Familiarity with Skimmer
What we offer:
Competitive salary
Opportunity for advancement
Training & development
Paid training on the Latest Technology and Products