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Pool and Spa Retail Associate and Admin

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Poolwerx

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Location:
United States , Arvada

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Category:

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Contract Type:
Employment contract

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Salary:

18.00 - 22.00 USD / Hour

Job Description:

Dive into a career with Poolwerx! Apply now to be a Poolwerx Pool and Spa Retail Associate and Admin. This is an entry-level position! No experience is required. Store location is 65th and Wadsworth in Arvada. You’ll develop skills and a resume that can turbocharge your career – here with us or wherever your journey takes you. You'll play a vital role in creating a positive experience for our clients who visit the store. You will learn the science behind water testing and providing chemical recommendations to ensure the proper balance for a safe and sparkling pool and spa. You will also gain hands-on experience repairing a variety of pool cleaners. Being a Pool and Spa Retail Associate and Admin at Poolwerx is more than just a job. It is a fun and rewarding place to work where no two days are the same. Why you will love being part of the Poolwerx Team: Pool and Spa Retail Associate and Admin Benefits/Perks: Paid training on the Latest Technology and Products Become part of a global system - be global, act local Join a winning team where culture matters Uniforms are provided Daytime shifts, generally 10am-6pm during pool season Opportunity for advancement Competitive starting wage More than just a Job As a Pool Retail Associate: You’ll help create backyard memories for local families by delivering excellence in customer service to our clients. You'll have the chance to unleash your creative skills while assisting in conveying our clients' experiences on social media. You’ll also think on your feet to resolve any challenges you may encounter and build strong relationships with our community Pool and Spa Retail Associate and Admin Responsibilities Provide a reliable, exceptional, and professional customer experience and follow up with every customer every time. Conduct water tests and offer appropriate pool solutions. Ensure the store is organized and well-stocked. Communicate effectively with customers to address concerns or offer repair recommendations. Adhere to the directives provided by the Store Manager and implement current campaigns within the store. Ability to answer phone calls promptly, and follow up on voicemails and emails in a timely manner. Handle common requests from potential or active clients, such as setting up recurring service, following up on jobs, scheduling service, and directing people to the appropriate help if it's beyond your skills. Minor accounting may be needed, such as inputting invoices and receipts in our accounting software. Marketing skills helpful to bolster our social media presence Understanding of pool and spa chemistry is required, but can be trained. General store cleaning like dusting shelfs, mopping, and sweeping. What You’ll Need Ability to work various hours, including weekends and some holidays Previous retail experience is preferred Excellent verbal and written communication skills. Excellent active listening skills Facebook and social media experience Ability to lift or carry up to 50lbs Why Poolwerx? More than ‘just’ pools: We are all about the pools and spas, obviously. But it’s so much more than that. It’s also the problems you’ll get to solve and the improvements you’ll make, day in and day out. It’s the science in our work and the excellence in our approach. Most importantly, it’s the local communities you’ll serve that will make memories that will last a lifetime. More than ‘just’ a job: We know the value of a good, stable job, and we offer that and more. You’ll also get interesting work and learn from the best in the business. You’ll develop skills and a resume that can turbocharge your career – here with us or wherever your journey takes you. And you’ll love the satisfaction that comes with a job well done – for the kids’ birthday party rescued… creating a wellness retreat at home… for every memory made. More than ‘just’ a company: We’re proud of our growth and all we’ve achieved. But we’re more than a great company and brand - we’re also a great team. We’re leading our industry and achieving so much every day. You’ll love how it feels to win here. We’re never smug or complacent. Come help us battle for better and stay ahead of the pack. What we do isn’t easy. We take our work seriously, but not ourselves. Every day, our proud, hard-working people grow their skills and careers while building businesses across the globe. Apply today and dive into the best of both worlds! Compensation: $18.00 - $22.00 per hour Founded in 1992, Poolwerx is one of the world’s largest pool supply, service, and repair providers. Our United States operations are headquartered in our 10,000 square foot, state-of-the-art training facility and support center in Dallas, TX. We currently operate over 30 retail stores and over 190 service vans across eight states in the U.S. Our clients don’t just value clear water, they value clean, healthy water. We pride ourselves on our expertise and always strive to give our clients the best and safest swimming conditions. Working with us boils down to embracing our values. At Poolwerx, our values are in our DNA. They are implanted in every fiber of our brand and our employees. They’re the behaviors we see as most important when we interact with our Franchise Partners, suppliers, and clients. This is what we stand for and what we want to be known for. If you align with these values, we want you on our team. We’re always hiring, and we think Poolwerx is an awesome place to work. If you’d like to become part of our extended family, we’d love to hear from you!

Job Responsibility:

  • Provide a reliable, exceptional, and professional customer experience and follow up with every customer every time
  • Conduct water tests and offer appropriate pool solutions
  • Ensure the store is organized and well-stocked
  • Communicate effectively with customers to address concerns or offer repair recommendations
  • Adhere to the directives provided by the Store Manager and implement current campaigns within the store
  • Ability to answer phone calls promptly, and follow up on voicemails and emails in a timely manner
  • Handle common requests from potential or active clients, such as setting up recurring service, following up on jobs, scheduling service, and directing people to the appropriate help if it's beyond your skills
  • Minor accounting may be needed, such as inputting invoices and receipts in our accounting software
  • Marketing skills helpful to bolster our social media presence
  • Understanding of pool and spa chemistry is required, but can be trained
  • General store cleaning like dusting shelfs, mopping, and sweeping

Requirements:

  • Ability to work various hours, including weekends and some holidays
  • Previous retail experience is preferred
  • Excellent verbal and written communication skills
  • Excellent active listening skills
  • Facebook and social media experience
  • Ability to lift or carry up to 50lbs
  • Understanding of pool and spa chemistry is required, but can be trained

Nice to have:

Marketing skills helpful to bolster our social media presence

What we offer:
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Paid training on the Latest Technology and Products
  • Become part of a global system - be global, act local
  • Join a winning team where culture matters
  • Uniforms are provided
  • Daytime shifts, generally 10am-6pm during pool season
  • Opportunity for advancement
  • Competitive starting wage
  • PTO
  • Medical
  • Flexible Hours
  • No Late Night Trading
  • Competitive Pay
  • Extensive Training & Development

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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