Pool and Spa Retail Associate and Admin

• Provide a reliable, exceptional, and professional customer experience and follow up with every customer every time
• Conduct water tests and offer appropriate pool solutions
• Ensure the store is organized and well-stocked
• Communicate effectively with customers to address concerns or offer repair recommendations
• Adhere to the directives provided by the Store Manager and implement current campaigns within the store
• Ability to answer phone calls promptly, and follow up on voicemails and emails in a timely manner
• Handle common requests from potential or active clients, such as setting up recurring service, following up on jobs, scheduling service, and directing people to the appropriate help if it's beyond your skills
• Minor accounting may be needed, such as inputting invoices and receipts in our accounting software
• General store cleaning like dusting shelfs, mopping, and sweeping
• Help create backyard memories for local families by delivering excellence in customer service
• Assist in conveying our clients' experiences on social media
• Think on your feet to resolve any challenges you may encounter and build strong relationships with our community

• Ability to work various hours, including weekends and some holidays
• Previous retail experience is preferred
• Excellent verbal and written communication skills
• Excellent active listening skills
• Facebook and social media experience
• Ability to lift or carry up to 50lbs

Marketing skills helpful to bolster our social media presence

• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development
• Paid training on the Latest Technology and Products
• Become part of a global system
• Join a winning team where culture matters
• Daytime shifts
• PTO
• Medical
• Flexible Hours
• No Late Night Trading
• Competitive Pay
• Extensive Training & Development