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At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a Food & Beverage Outlet Supervisor to join our team. In this role, you will support the daily operation of the outlet, supervise service standards, and lead the team to deliver memorable guest experiences, ensuring consistency, quality, and efficiency throughout service.
Job Responsibility:
Supervise daily restaurant/bar operations and support smooth service flow
Ensure all guests receive service according to Four Seasons standards
Lead, motivate, and support the service team during operations
Coordinate food and beverage service timing with the kitchen and bar
Maintain excellent knowledge of menus, beverages, and service procedures
Monitor quality, hygiene, and cleanliness standards in line with HACCP
Assist with inventory control, stock levels, and cost awareness
Handle guest feedback, complaints, and special requests professionally
Support training and on-the-job coaching of team members
Collaborate closely with Restaurant Manager and Assistant Managers
Ensure all outlet areas are ready for service during opening hours
Requirements:
Previous experience in a supervisory role within Food & Beverage
Strong leadership, communication, and guest-focused mindset
Ability to remain calm and professional in a fast-paced environment
Excellent interpersonal skills and attention to detail
Fluency in English
Greek is an advantage
European Passport or legal right to work in Greece
Food handling and sanitation certification is a plus
Nice to have:
Greek language skill
Food handling and sanitation certification
What we offer:
Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts worldwide
Employee Recognition Program
Global career opportunities through Transfers and Task Forces
Access to Four Seasons global Training & Development programs