Policy Manager – Digital Commerce & Consumer Policy Job at techUK (London)

Digital Consumer Experience & E-Commerce Manager

The Manager, Digital Consumer Experience & E-Commerce (DCXE) leads the strategy,...

Location

United States , Orlando

Salary:

Not provided

Software Resources

Expiration Date

Until further notice

Requirements

7+ years of experience in digital marketing, eCommerce, or related fields, with proven ability to manage complex projects from strategy through execution across web and app platforms
Demonstrated experience and success in eCommerce project management and marketing from concept to completion
Excellent client service and problem-solving skills
Strong project management, trafficking, and organizational skills, with high attention to detail
proven ability to prioritize multiple projects in a fast-paced, deadline-driven environment
Strong ability to understand the current status of multiple projects at a given time and follow up as needed
Goal-oriented, self-motivated, creative, flexible and adaptable to new situations
Thrive in a structured and systematic approach
Extensive computer knowledge and proficiency in business software applications
Superior communication and interpersonal skills to develop cross functional relationships

Job Responsibility

Own the development and communication of digital strategies and tactical execution plans for major destination initiatives and campaigns across websites, mobile apps, and online stores
Oversee and guide team members in the creation of Strategic Input Documents, including journey maps, SEO and personalization strategies, page planning, and user flows
Lead cross-functional forums (e.g., program briefings, brainstorms, introspectives) to shape guest-first digital experiences
Partner with Product, Content, Analytics, and Marketing to translate strategic priorities into actionable digital deliverables and cross-platform implementations
Direct the testing strategy across campaign areas, including the design, prioritization, and analysis of A/B, usability, and personalization experiments
Stay ahead of competitive and industry trends in digital experience, marketing technology, and e-commerce
Partner with product and platform teams to define and communicate requirements for enhancements to digital tools, templates, and components
Provide strategic oversight to assigned team members in support of their campaign-level planning
Oversee the execution of digital marketing campaigns and destination programs across Universal’s web, app, and online store platforms
Manage the tactical delivery of high-impact or complex campaign initiatives directly

What we offer

medical, dental, and vision coverage
a 401(k) with company match
short-term disability
life insurance with AD&D

Fulltime

Senior Digital Consumer Experience & E-Commerce Specialist

The Senior Specialist, Digital Consumer Experience & E-Commerce (DCXE) is respon...

Location

United States , Universal City

Salary:

42.00 - 46.00 USD / Hour

Software Resources

Expiration Date

Until further notice

Requirements

3+ years of experience in digital marketing, eCommerce, or related fields, with proven ability to manage complex projects from strategy through execution across web and app platforms
Strong project management, prioritization, and organizational skills with high attention to detail—especially in fast-paced, deadline-driven environments
Excellent problem-solving and stakeholder management skills
able to anticipate risks, identify solutions, and drive execution independently
Exceptional written and verbal communication skills
able to explain technical concepts to marketing partners and present insights or recommendations clearly
Demonstrated ability to manage multiple workstreams simultaneously and follow through on open issues
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
advanced Excel and PowerPoint experience is a plus
Strong interpersonal skills and ability to build collaborative, productive relationships across functions

Job Responsibility

Lead the development of digital strategy and tactical execution plans for destination and campaign initiatives across websites, mobile apps, and online stores
Serve as the primary strategic partner for assigned programs, ensuring business goals are reflected in digital approaches across all consumer touchpoints
Create Strategic Input Documents for campaigns and destination programs, including journey maps, SEO requirements, personalization strategies, and tactical page planning
Participate in and, where appropriate, lead cross-functional forums (e.g., program briefings, brainstorms, introspectives) to align on guest-first experience enhancements
Partner with Content, Analytics, and Marketing to translate strategic priorities into actionable digital deliverables and cross-platform implementations
Review campaign and experience performance across web and app platforms
interpret analytics to produce actionable insights and influence optimizations
Conduct competitive and cross-industry benchmarking to inform innovation and maintain Universal’s leadership in digital guest experience
Define and prioritize testing strategies (including A/B, personalization, and usability tests) aligned to key campaign and destination objectives
Partner with digital production scrum teams and DCXE Programs to define and communicate requirements for enhancements page type templates, components and other digital tools

What we offer

medical, dental, and vision coverage
a 401(k) with company match
short-term disability
life insurance with AD&D

Fulltime

Senior Lead Counsel

The Senior Lead Counsel II is a senior level position responsible for serving as...

Location

United States , Irving; Wilmington; Schaumburg; Tampa

Salary:

170000.00 - 300000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant industry experience in financial services with extensive experience in the credit card industry
excellent leadership, communication and relationship management skills
experience in working with regulators/regulatory bodies is preferred
proven ability to apply sound judgement while managing multiple assignments simultaneously in a demanding, fast-paced environment
comprehensive knowledge of federal and state consumer credit laws affecting the credit card industry, including Truth-in-Lending Act, Equal Credit Opportunity Act, Fair Credit Reporting Act, Electronic Funds Transfer Act, Privacy laws and UDAAP
extensive experience advising on credit card matters, including: credit card account origination and issuance
marketing materials and consumer disclosures and collateral
rewards programs
digital applications, interfaces and wallets
issue identification and remediation

Job Responsibility

Legal counsel to the Citi Retail Services business, supporting strategic retail partner initiatives for private label and co-branded credit cards, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising management on all manner of legal matters and risks impacting the business
providing advisory services in respect of business decisions by applying institutional knowledge against credit card industry standards, widely accepted business practices, laws, rules, and regulatory guidelines, escalating where appropriate
collaborating across internal lines of business and control/support functions to achieve coordinated and efficient outcomes on matters of common interest
coordinates closely with the other consumer Legal teams
serving as business partner and advisor to business stakeholders and functional partners (e.g., Risk, Finance, Compliance) by participating in planning and development initiatives
contributing to business objectives by using knowledge of credit card industry, laws, and regulations
actively participating in various risk reviews, governance and control forums while demonstrating keen awareness of issues that could cause financial, reputational, or legal consequences
proactively identifying, evaluating and contributing to the appropriate management of legal, regulatory, and reputational risk through cross-function collaboration, following relevant legal developments, participating in internal projects, and escalating as appropriate
managing day-to-day legal activities as a subject matter expert in area of responsibility and provide senior advisory services to business partners regarding retail partner credit card programs
negotiating, coordinating, and monitoring management of complex legal issues and making key decisions within area of responsibility, escalating where necessary

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned vacation, unplanned sick leave and paid holidays

Fulltime

Marketing & Communications Manager

The Marketing & Communications Manager will spearhead strategies to maximize pro...

Location

United States , Washington

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Minimum of 5+ years working in Hospitality marketing and e-commerce management
Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls
Excellent knowledge of and ability in Microsoft Office suite required
Experience in working in hospitality sales systems (e.g. Opera, Delphi) preferred
Excellent communication skills, both written and verbal required
Excellent time management and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on partnership needs, remaining calm and courteous at all times
Must be results oriented with ability to be flexible

Job Responsibility

Formulate communications and media calendar for each revenue stream, ensuring timely and accurate execution of each initiative through coordinating with relevant teams
Responsible for consistently creating positive and relevant news to drive P R value from earned local and global channels
Work to enhance the brand image of each venue through reviewing all communications materials including but not limited to sales decks, in-house collaterals and displays, press materials, ad copies and assets
Direct the creation of compelling content that highlights the unique features and experiences offered by the hotels, convention center, and dining outlets, ensuring it resonates with our target audience
Lead submissions for all awards targeted by the complex and actively canvass for votes and nominations with relevant stakeholders. Leverage all awards to drive revenue
Source and collaborate with relevant partners and suppliers to create unique guest experiences and events
Plan communications campaigns with marketing team and agencies to cover digital marketing, social media, email marketing, and traditional advertising, to increase brand awareness and sales
Host and entertain media, bloggers, content creators and influencers to drive positive coverage and beneficial commercial outcomes
Drive the marketing and promotion of hotel-led events held at the complex, ensuring they attract the desired clientele and achieve attendance targets
Monitor and analyze the performance of communications campaigns and prepare regular reports to evaluate the effectiveness of different strategies

What we offer

Paid Time Off
Medical, Dental and Vision Insurance, 401K
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities

Fulltime

Legal Counsel

Eucalyptus is seeking a startup-savvy Legal Counsel to join our growing, collabo...

Location

Australia , Sydney

Salary:

Not provided

Eucalyptus

Expiration Date

Until further notice

Requirements

Law degree with Australian practising certificate and 3-5 years PQE in commercial, regulatory, or health law
Experience in advertising, marketing, or consumer protection (firm or in-house)
Understanding of digital marketing, e-commerce, healthcare regulatory frameworks, and privacy/data protection
Excellent drafting and communication skills with ability to explain complex legal concepts clearly and simply
Strong commercial judgment, able to manage competing priorities in fast-paced startup environments
Collaborative problem-solver who is responsive, proactive, and thrives in ambiguity

Job Responsibility

Advise on advertising campaigns across all channels and review marketing materials for compliance with therapeutic goods and health services advertising, consumer protection, and spam laws
Guide influencer partnerships, brand collaborations, and content marketing initiatives
Monitor developments in healthcare regulations and ensure compliance with TGA, AHPRA, and pharmacy/poisons legislation
Support telehealth compliance and coordinate with external legal advisors and regulatory bodies as needed
Advise on Australian Consumer Law, privacy, and data protection requirements, including privacy policies and consent mechanisms
Review customer-facing terms, policies, and consent mechanisms to support compliant customer experience initiatives
Partner with trust, patient experience, commercial, and product teams on day-to-day legal matters across healthcare brands
Build advertising review processes, develop training materials, and implement compliance policies
Maintain documentation to demonstrate regulatory compliance

What we offer

Equity for everyone
Catered wellness talks
Exercise classes
Whoop membership to track wellbeing
Free barista coffees
Funded social clubs
Quarterly rooftop parties
Parental and miscarriage leave
Health, professional development, and personal days
Employee Assistance Program

Head of Card Payments & Network Partnerships, Managing Director

Managing Director role responsible for Card Payments and Network Partnerships fo...

Location

United States , Wilmington

Salary:

250000.00 - 500000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

Proven track record on successfully leading business development, partnerships and product management
Direct experience in card processing, networks or cobrand relationships with broad understanding of the card ecosystem
Prior exposure to digital payment acceptance, open banking and/or agentic commerce
Demonstrated ability to build strong internal and external relationship with a broad set of stakeholders to common goals and outcomes
Strong level of comfort leading successfully in matrixed environment
Strategic, analytical and systematic thinker who constantly challenges status quo and inspires the team to drive changes
15+ years of relevant experience
10+ years of managerial experience
Bachelor's degree/University degree or equivalent experience
Master's degree preferred

Job Responsibility

Define and execute moderate and long-term strategy for Card Payments and Network partnerships
Directly manage and expand current network and embedded payments partnerships
Working with network/wallets/PSPs and internal stakeholders to develop roadmap and capabilities for interchange optimization, approval rate improvements and fraud prevention
Cultivate and maintain relationships with existing and emerging card processing and payment companies, with the aim of creating new product features for US Consumer Cards
Work with legal, ops, tech, product teams to develop partner pipelines, manage contract negotiation, launch roadmaps to commercialize integrations and provide ongoing vendor oversight
Provide business development support on partnership opportunities on card benefits, commerce and value proposition
Collaborate with various Citi teams (ventures, research, retail bank, services) on firm wide initiatives related to payments, open banking, commerce and fintech partnerships
Serve as SME for cards ecosystem including networks, VAS, processors, wallet providers, acquirers across both credit and debit rails
Engage with internal and external entities on legal/regulatory developments and act as Citi SME card payments related disruptions
Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as negotiate and make decisions on issues/activities having critical impact/influence on company revenues, capital, or business operations

What we offer

medical
dental
vision coverage
401(k)
life insurance
accident insurance
disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)

Fulltime

Product Counsel, Payments

We are looking for an experienced Senior Product Counsel to lead legal support f...

Location

United States , New York, NY; San Francisco, CA; Los Angeles, CA

Salary:

260000.00 - 325000.00 USD / Year

Whatnot

Expiration Date

Until further notice

Requirements

Juris Doctor (J.D.) and active membership in at least one U.S. jurisdiction (CA or NY preferred)
8+ years of combined experience in a top law firm and/or in-house legal department
At least 3 years advising on payments, fintech, or financial services matters
Deep understanding of payments law and infrastructure, including card network operating rules, money transmission, and merchant acquiring frameworks
Proven experience negotiating commercial and technology agreements with financial institutions, processors, or payment partners
Strong familiarity with U.S. and international regulatory frameworks, including PSD2, e-money, AML, and consumer finance regulations
Ability to work cross-functionally in a fast-paced, product-driven environment, providing actionable guidance to non-legal stakeholders
Excellent communication, drafting, and interpersonal skills, with a bias toward clarity and collaboration
A proactive, business-minded approach and comfort with ambiguity
A sense of humor and humility

Job Responsibility

Provide strategic and practical legal advice to product, engineering, and business teams on the design and rollout of payment products, merchant services, and financial infrastructure
Advise on regulatory and compliance requirements, including U.S. and international payment regulations, money transmission, stored value, AML/BSA, consumer protection, and card network rules
Draft, negotiate, and manage complex commercial agreements with processors, acquiring banks, payment facilitators, and other financial partners
Partner with Compliance, Risk, and Product Operations to develop scalable policies, playbooks, and controls that support compliant and sustainable growth
Support expansion of payment products into new jurisdictions, assessing cross-border licensing and regulatory frameworks
Collaborate with Business Development on strategic financial partnerships and integrations
Stay current on developments in payments, fintech, and digital commerce regulation, and advise leadership on implications for product strategy
Help build the infrastructure for a world-class legal function that scales with Whatnot’s growth

What we offer

Offers Equity
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses

Fulltime

Associate Counsel, Intellectual Property and Entertainment Law

Complex seeks a New York–based lawyer with 3+ years of experience focused on inb...

Location

United States , New York

Salary:

150000.00 - 170000.00 USD / Year

Complex NTWRK

Expiration Date

Until further notice

Requirements

JD required from an ABA accredited university
An active member of the New York state bar
3+ years experience as a practicing in-house attorney at a media/production company, merchandise/e-commerce, or relevant law firm experience
Experience with entertainment and digital media transactions including licensing, digital publishing, advertising, content product and content distribution
Strong analytical capabilities and judgment, even when the rules and law are unclear and the issues are of first impression
Excellent drafting, negotiation, and organizational skills
Excellent written and verbal communication skills

Job Responsibility

Merchandise & Licensing: Drafting, negotiating, and managing merchandise licensing agreements
oversight of inbound/outbound co-branded IP licensing
collaborations with consumer brands, retail partners, and manufacturers
and rights clearance
Intellectual Property Rights: Advising on trademark, copyright, publicity rights, brand protection, anti-counterfeiting, and enforcement strategies
managing clearance of logos, names, characters, artwork, and designs for use on merchandise and in co-branded programs
Retail, Distribution & eCommerce: Manufacturing and supply agreements, QC/approvals, safety/labeling basics, wholesale/marketplace/DTC terms (service levels, returns/chargebacks), and fulfillment/reporting
Experiential & Live Events: Draft agreements for pop-ups, festival activations, and on-site retail agreements
Brand Partnerships & Sponsorships: Partner with Sales/Brand Partnerships to structure, draft, and negotiate sponsorship agreements (IOs/CCAs/SOWs, talent attachments)
Structure, draft, negotiate, and manage complex commercial agreements across digital media, entertainment, and publishing, including advertising sales transactions with direct and agency clients

What we offer

Best in class health, dental, and vision insurance
Healthcare FSA
Dependent Care FSA
Commuter Benefits FSA
Short-term/long-term disability and life insurance
Paid Parental leave
401k with 4% match
Pet Insurance
Legal and Identity Theft Plans
Vacation time and sick days

Fulltime

Policy Manager – Digital Commerce & Consumer Policy

techUK

Location:
United Kingdom , London

Category:
Consulting

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 16, 2026

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