Policy Management Officer, Allianz

Policy Management Officer

Allianz

Location:
Philippines, Makati

Category:
Insurance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The role of the Policy Management Officer involves working in a fast moving environment and administrating a portfolio of Corporate Clients. The role provides candidates with the opportunity to be the 'face' of our company, working with our colleagues to ensure that we exceed the requirements of the client or brokers on the administration and renewal of their contracts.

Job Responsibility:

Act as the main point of contact for assigned group schemes, Sales Managers & brokers
Responsible for the policy management of small, medium and large corporate clients
Be a strong team player with good communication skills
Ability and eagerness to learning new skills
Respond to requests from external and internal clients within required TAT
Build positive and professional working relationships with internal clients
Be courteous in your verbal and written communication and at the same time ensure that your message is clear and complete
Demonstrate a cooperative spirit and contribute to a positive and supportive working environment
Follow department and company procedures in relation to anti-corruption and fraud, complaints handling and data protection
Aim to achieve a first-time resolution when communicating via email or phone
Build positive and professional working relationships with external clients (i.e. group contacts, brokers, etc.)
Manage your markets effectively as per team requirements
Work on additional tasks that may be assigned by superior

Requirements:

1-2 years experience in an Policy Management/Administration role in the Insurance/Financial Services sector
Can work independently and with minimal supervision
Strong Knowledge of Microsoft Office (Excel, Word)
Experience in a customer and quality focused environment, producing accurate work within team turnaround times
Fluent English and preferably a second language
Applicants able to start ASAP will be prioritized

Additional Information:

Job Posted:
May 02, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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