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Policy Conversion Representative - Property Casualty Insurance

https://www.randstad.com Logo

Randstad

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Location:
Canada , Waterloo

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Category:

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Contract Type:
Not provided

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Salary:

25.64 CAD / Hour
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Job Description:

We are partnering with a leading Canadian Property & Casualty (P&C) insurance provider (a well-known competitor in the Canadian insurance market) undergoing a major acquisition. The company is committed to data accuracy, regulatory adherence, and providing seamless service during this critical policy migration. We are hiring Policy Conversion Representatives for up to 12-month contract to ensure the successful transfer of policy data.

Job Responsibility:

  • Execute manual data entry and processing tasks to migrate P&C insurance policy information from one system to another
  • Ensure complete data accuracy during conversion, identifying discrepancies, and applying individual judgment and decision-making to resolve scenario-based processing issues
  • Conduct necessary outbound calls and email correspondence with brokers for clarification or missing information related to policy conversion files
  • Maintain strict adherence to governance and regulatory requirements, prioritizing the quality of work to ensure no mistakes in the conversion process

Requirements:

  • Proven Customer service / call center experience in a role requiring high-volume, complex data processing within the insurance sector (specifically home and auto)
  • Exceptional attention to detail, quality-focused work ethic, strong technical aptitude, and efficient time management
  • Professional, clear, and effective communication skills for professional interaction with brokers via phone and email
What we offer:
  • Up to 12-month contract with a major Canadian P&C insurance firm, providing valuable experience in policy conversion and regulatory compliance
  • Benefit from 6-7 weeks of dedicated, structured training to set you up for success in the role

Additional Information:

Job Posted:
February 13, 2026

Expiration:
April 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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