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Policy Conversion Representative - Property Casualty Insurance

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Randstad

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Location:
Canada , Toronto

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

25.64 CAD / Hour
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Job Description:

We are partnering with a leading Canadian Property & Casualty (P&C) insurance provider (a well-known competitor in the Canadian insurance market) undergoing a major acquisition. The company is committed to data accuracy, regulatory adherence, and providing seamless service during this critical policy migration. We are hiring Policy Conversion Representatives for up to 12-month contract to ensure the successful transfer of policy data.

Job Responsibility:

  • Execute manual data entry and processing tasks to migrate P&C insurance policy information from one system to another
  • Ensure complete data accuracy during conversion, identifying discrepancies, and applying individual judgment and decision-making to resolve scenario-based processing issues
  • Conduct necessary outbound calls and email correspondence with brokers for clarification or missing information related to policy conversion files
  • Maintain strict adherence to governance and regulatory requirements, prioritizing the quality of work to ensure no mistakes in the conversion process

Requirements:

  • Demonstrable experience in a role requiring high-volume, complex data processing, or meticulous administrative work where quality and regulatory compliance were paramount (e.g., policy administrator, processing specialist)
  • Exceptional attention to detail, quality-focused work ethic, strong technical aptitude, and efficient time management
  • Professional, clear, and effective communication skills for professional interaction with brokers via phone and email

Nice to have:

  • Working knowledge of Salesforce or Guidewire Policy Center (GWPC)
  • Related knowledge or experience in P&C Insurance, Underwriting, Policy Processing, or Policy Conversion/Migration
What we offer:
  • Up to 12-month contract with a major Canadian P&C insurance firm
  • Competitive hourly wage: $25.64/hour
  • 6-7 weeks of dedicated, structured training

Additional Information:

Job Posted:
April 29, 2026

Expiration:
June 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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