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We are partnering with a leading Canadian Property & Casualty (P&C) insurance provider undergoing a major acquisition. The company is committed to data accuracy, regulatory compliance, and delivering seamless service during a critical policy migration. We are hiring Policy Conversion Representatives on a contract basis (up to 12 months) to ensure the successful transfer of policy data.
Job Responsibility:
Policy & Data Migration: Perform manual data entry to migrate P&C insurance policy information from legacy systems to Guidewire Policy Center (Vyne-GWPC)
Data Verification & Analysis: Ensure data accuracy, identify discrepancies, and apply judgment to resolve issues during conversion
Outbound Follow-Up: Contact brokers via calls or emails to clarify missing or incorrect information (no inbound customer service calls)
Quality Assurance: Maintain strict adherence to governance and regulatory standards, ensuring high-quality, error-free conversion
Requirements:
Relevant Experience: Customer service or call center experience involving high-volume, complex data processing, ideally within the insurance sector
Core Skills: Strong attention to detail, quality-focused work ethic, technical aptitude, and effective time management
Communication: Clear, professional, and effective communication with brokers via phone and email
What we offer:
High-Demand Experience: Work on a 12-month contract with a leading Canadian P&C insurance firm, gaining valuable experience in policy conversion and regulatory compliance
Competitive Compensation: Earn $25.64/hour for the duration of the contract
Comprehensive Training: Receive 6–7 weeks of structured training to ensure your success in the role