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You will be joining the Corporate Affairs and Sustainability directorate — a highly influential part of British Airways responsible for protecting and strengthening the airline’s reputation. This team shapes how BA engages with Government, Parliament, industry bodies and key external stakeholders, ensuring our priorities and perspectives are clearly understood by those who influence the aviation landscape. Working as part of the function that delivers BA’s Public Affairs strategy, you will help build trusted relationships with political and industry partners, anticipate external developments and contribute to shaping policy discussions that affect the airline. The team plays a crucial role in elevating BA’s presence and credibility across political and industry circles, ultimately helping to create the conditions that allow the airline to operate, grow and deliver for customers.
Job Responsibility:
Coordinate all Public Affairs activity, ensuring alignment across BA, the IAG Government Affairs team and internal business areas by managing the shared inbox, triaging requests, and overseeing governance and stakeholder‑engagement tracking
Help maintain BA’s positive reputation within Government by building strong political relationships through timely updates and briefings
Draft well‑researched briefing materials, consultation responses, speeches and Government correspondence to support policy objectives and influence stakeholders
Organise Government‑facing events, trips, visits and activities that showcase the airline’s strategic priorities
Support international Government and diplomatic engagement, including market access, route development, regulatory compliance and arranging face‑to‑face meetings
Monitor and report on Government activity and regulatory developments
Maintain relationships with industry associations and external organisations
Provide Government Affairs support during crises or disruption, including resolving individual Government travel issues and offering out‑of‑hours support
Requirements:
Strong written and verbal communication skills with the ability to translate complex ideas into clear and compelling narratives
Confident judgement and the ability to work at pace, make timely decisions and adapt plans as situations evolve
Curiosity, collaboration, courage and an empowering, trusting approach to working with stakeholders
Excellent organisational skills — able to prioritise, plan, anticipate needs and manage multiple activities simultaneously
A positive attitude with strong attention to detail, resilience under pressure and the ability to build strong relationships quickly
Awareness of the political landscape, current affairs and the broader news agenda
Creativity, flexibility and a problem‑solving mindset
Demonstrable understanding of Government and Public Affairs, including experience interacting with political stakeholders
Strong understanding of how Government departments work and how policy decisions are made
Experience building and maintaining relationships with stakeholders across Government, industry or public‑facing organisations
Experience planning and coordinating communications or engagement activity, and creating clear, high‑quality written materials
Knowledge of global, fast‑paced, consumer‑facing or operational environments, ideally including unionised settings
A collaborative and proactive approach, demonstrating strong initiative, curiosity, and sound judgement
Excellent planning and organisational skills will enable you to manage competing priorities and deliver to tight deadlines in a fast-paced environment
Strong interpersonal and relationship-building abilities, you will work effectively with both internal and external stakeholders
Your positive and flexible mindset, combined with resilience under pressure, creativity, and a passion for storytelling
Attention to detail, accuracy, and the ability to work both independently and as part of a team are essential qualities
What we offer:
Unlimited basic and premium standby tickets on British Airways flights
Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family
Opportunities to take on new challenges and move forward in a way that feels right for you
Encouragement to consider opportunities right across our business to help you develop and progress