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Police Records Supervisor

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City of Boise

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Location:
United States , Boise

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

54870.40 - 65148.72 USD / Year
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Job Description:

Lead Boise Police Department’s Public Records Unit at the intersection of law, public trust, and public safety. As a Police Records Supervisor you'll serve as a co-supervisor created to support team growth and new projects, shares leadership of daily operations and a skilled team responsible for responding to public records requests under the Idaho Public Records Act. You’ll ensure releases are timely, accurate, and legally sound, handle complex and high-profile requests, and collaborate closely with City Legal and law enforcement partners. This is a high-impact leadership opportunity for someone who thrives on accountability, precision, and meaningful service to the community.

Job Responsibility:

  • Lead Boise Police Department’s Public Records Unit
  • Serve as a co-supervisor created to support team growth and new projects, shares leadership of daily operations and a skilled team responsible for responding to public records requests under the Idaho Public Records Act
  • Ensure releases are timely, accurate, and legally sound
  • Handle complex and high-profile requests
  • Collaborate closely with City Legal and law enforcement partners
  • Performs the full range of duties (with appropriate managerial review), including hiring, evaluating, promoting and assigning duties
  • corrects inappropriate actions or behavior through communication and coaching
  • initiates discipline or termination as needed
  • and oversees employees or a group
  • Performs or assists with the most complex, difficult or sensitive issues
  • meets with staff regularly to identify and resolve problems
  • Plans and schedules daily staffing of personnel ensuring minimum staffing requirements for multiple shifts, which may include covering 24/7 operations
  • Oversees and provides administrative and technical support to internal police staff by determining the information needed, conducting research and compiling reports
  • Facilitates project work and communicates with stakeholders
  • Assists the public, including suspects, victims of crime and witnesses, in obtaining police services via telephone and counter service by determining their needs and directing them to the appropriate resource
  • Assists internal police employees with a variety of records inquiries
  • Contacts internal/external customers and personnel to obtain information and responds to requests for information
  • Oversees the electronic transfer of records into the Records Management System (RMS)
  • Oversees processing of police records according to records management regulations, city, state and federal codes and regulations along with department policies and procedures
  • Oversees the entry, updating and retrieval of information from the National Crime Information Center (NCIC)
  • Oversees the submission of reports for the City of Boise and Ada County Prosecutor's Office and other law enforcement agencies
  • Advises personnel of procedures required to access police records
  • Coordinates with operations units to assist with compiling complete case reports for submission to the prosecutor’s office for review
  • Coordinates with outside agencies to provide and gather information necessary to case processing
  • Ensures the Idaho Public Safety and Security Information System (ILETS) network/NCIC system and processes conform to federal Criminal Justice Information System (CJIS) regulations
  • Manages a public records database and content so that confidentiality, maintenance of records and records destruction activities are in compliance with federal, state and local laws, policies and procedures
  • Collaborates with other department supervisors to facilitate communication
  • Responds to a variety of inquiries concerning police information verbally and in writing
  • Submits crime data to the Idaho State Police repository and the Federal Bureau of Investigations (FBI)
  • Works closely with the Legal Advisor on public records requests and communicates policy changes to staff

Requirements:

  • High school diploma or equivalent and three years of progressively responsible experience in a law enforcement environment including extensive use of software systems and records management procedures
  • Knowledge of: Record management practices, principles and methods
  • Public records laws
  • The criminal justice process
  • Supervisory practices and procedures
  • General office policies and procedures
  • Computer usage including related software
  • Ability to: Collaboratively plan, organize, prioritize, assign and coordinate tasks
  • Manage and train staff
  • Operate with sound professional judgment and ethics
  • Maintain confidentiality
  • Complete work with great attention to detail
  • Communicate effectively in the English Language at a level necessary for efficient job performance
  • Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation
  • National Crime Information Center (NCIC) certification within six months of employment
  • Applicants must be able to pass: City of Boise background check processes which includes a criminal history check and reference checks
  • Boise Police Department Criminal Justice Information System Background Check (BPD CJIS)

Nice to have:

  • Associate's degree in criminal justice, public administration or business administration and three years of supervisory experience
  • National Crime Information Center (NCIC) certification
  • Teletype familiarity
  • Understanding of the National Incident-Based Reporting System (NIBRS) and guidelines
  • Knowledge of: Public records processing and the Idaho Public Records Act Title 74

Additional Information:

Job Posted:
January 21, 2026

Expiration:
February 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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