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Police Records Clerk II

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City of Goodyear, AZ

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Location:
United States , Goodyear

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

22.89 - 33.98 USD / Hour
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Job Description:

This position serves as the first point of contact with the general public by walk in or telephone. Researches and responds to requests for information from the public in accordance with Department and State guidelines. Responsible for all aspects of records releases, from taking the request to release, following all established guidelines. Performs general clerical duties relating to the processing and maintenance of police records and acts as back up for the Records Specialist position as needed.

Job Responsibility:

  • Manages the lobby records window
  • Processes all public records requests for the Police Department including audio, video, and photographs
  • Processes requests for background checks from other government agencies, recruiters, law enforcement, and private companies
  • Provides customer service by directing customers and staff to appropriate departments or external agencies
  • Assists the public by answering and directing telephone calls, greeting visitors, resolving problems and answering inquiries
  • Prepares receipts by entering and reconciling in Tyler Cashiering and forwarding to Finance Department
  • Enters citations and trespass notices into records management system
  • Processes crash reports for filing
  • Assists with redaction for public records requests as needed

Requirements:

  • Formal Education/Knowledge: Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency
  • Experience: Minimum three years experience in a related field
  • Certifications and Other Requirements: None
  • Reading: Work requires the ability to read general correspondence, records, reports, manuals, court paperwork, and record requests
  • Math: Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, and division
  • Writing: Work requires the ability to write general correspondence, memorandums, records, reports, and letters
  • Managerial: Job has no responsibility for the direction or supervision of others but may provide advice/direction to an employee with less experience/skill or tenure
  • Policy/Decision Making: Moderate - The employee normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results
  • Technical Skills: Broad Application - Work requires the use of standard technical skills appropriate to the work environment of the organization
  • Interpersonal/Human Relations Skills: Moderate - Interactions may involve support of controversial positions or the negotiation of sensitive issues or important presentations

Nice to have:

  • Three years of experience working in an office environment
  • A minimum of one year of experience working with records management systems, with an emphasis on public safety or criminal justice records
  • Records keeping experience including laws associated with public records release of information
  • At least three years of experience in dealing with confidential records and the importance of maintaining that confidentiality
  • A high attention to detail
  • Ability to multitask
  • Desire to be a team player
  • A passion for customer service
  • Prior law enforcement experience

Additional Information:

Job Posted:
February 21, 2026

Expiration:
March 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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