Police Contact Enquiry Officer

Part time vacancy – 18.5 hours per week. Are you looking for a job role where no two days will be the same? Are you interested in making a difference to the diverse communities of Berkshire, Buckinghamshire and Oxfordshire? Are you passionate about identifying and helping to protect the vulnerable? If so Thames Valley Police are looking to recruit you to join as a Police Contact Enquiry Officer. You will be the first point of contact for all members of the public visiting the police station. You will deal with victims and offenders, managing their expectations, offer support and reassurance to vulnerable people and reason with and calm emotional, angry and aggressive visitors. You will check and record details in police IT systems. You will also deal with internal customers and will provide a high-quality customer service to all, in accordance with current legislation, policy and procedures. There will be general administration and the responsibility for dealing with the receipt and return of property.