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As a Point of Care Testing Specialist, you will provide immediate assistance and administrative support to patients, ensuring smooth entry into healthcare services. Daily, you will greet and assist patients with coverage questions and office protocols, verify and update demographics and insurance, register new patients, and accurately handle receivables and daily deposits. Success in this role requires exceptional customer service, meticulous data and financial accuracy, strong insurance knowledge, and proficiency with scheduling systems. Under the supervision of the Director Nursing - Ambulatory Clinical Operations and in consultation with Virginia Mason Franciscan Health (VMFH) lab regulatory resources, this job is responsible for the regulatory oversight and monitoring of all CLIA-waived point of care testing (both laboratory and medical testing equipment) in the ambulatory setting. An incumbent will coordinate designated POC testing and licensure, develop training and competency programs, provide ongoing technical guidance and feedback covering the pre-analytical, analytical, and post analytical areas of laboratory medicine and perform similar functions for medical testing equipment. Work requires the ability to learn/implement/maintain data management systems and connectivity/interfacing technologies and involves traveling to multiple testing sites within ambulatory settings. Also requires the ability to effectively communicate with and train staff including physicians, nurses, and medical assistants.
Job Responsibility
provide immediate assistance and administrative support to patients, ensuring smooth entry into healthcare services
greet and assist patients with coverage questions and office protocols, verify and update demographics and insurance, register new patients, and accurately handle receivables and daily deposits
responsible for the regulatory oversight and monitoring of all CLIA-waived point of care testing (both laboratory and medical testing equipment) in the ambulatory setting
coordinate designated POC testing and licensure, develop training and competency programs, provide ongoing technical guidance and feedback covering the pre-analytical, analytical, and post analytical areas of laboratory medicine and perform similar functions for medical testing equipment
learn/implement/maintain data management systems and connectivity/interfacing technologies
traveling to multiple testing sites within ambulatory settings
effectively communicate with and train staff including physicians, nurses, and medical assistants
Requirements
Associates Other in a Medical Lab Technology field and 1-3 years Two years of work experience in the healthcare industry laboratory setting as a medical lab tech, medical technologist or other applicable medical device/equipment experience that would demonstrate attainment of the requisite job knowledge/abilities., upon hire or Bachelors Other in Medical Technology, chemistry or other biological science and 1-3 years Two years of work experience in the healthcare industry laboratory setting as a medical lab tech, medical technologist or other applicable medical device/equipment experience that would demonstrate attainment of the requisite job knowledge/abilities., upon hire
Medical Laboratory Technician AMT, upon hire or Medical Laboratory Technician ASCP, upon hire or Medical Technologist AAB, upon hire or Medical Technologist AMT, upon hire or Med Technologist - ASCP, upon hire
What we offer
medical insurance
prescription drug insurance
dental insurance
vision insurance
life insurance
paid time off
tuition reimbursement
retirement plan benefit(s) including but not limited to 401(k), 403(b), other defined benefits offerings