Point of Care & Quality Coordinator Job at Advocate Health Care (Burlington)

Point of Care & Quality Coordinator

Coordinates and oversees Point of Care Testing performed within the hospital and...

Location

United States , Burlington; Lakeland

Salary:

33.05 - 49.60 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Medical Technologist (MT) or Clinical Laboratory Scientist (MLS) certification
American Society for Clinical Pathology Board of Certification (ASCP BOC) or equivalent
Bachelor’s Degree in Medical Technology, Clinical Laboratory Sciences, or other related field
Typically requires 3 years of experience as a working laboratory professional
Maintains current knowledge of all technical aspects of the specialty and any computer integration
Excellent interpersonal and written/verbal communication skills
Proficient in the use of laboratory computer systems, including use of word processing programs and spreadsheets
Thorough knowledge of statistics and ability to apply statistical rules/analysis to laboratory decision-making processes
Demonstrated ability to work in a fast-paced environment and to successfully handle multiple tasks simultaneously
Demonstrated organizational ability, attention to detail, and accuracy

Job Responsibility

Coordinates and oversees Point of Care Testing performed within the hospital and off-site hospital department locations. May include oversight of multiple hospitals
Provides technical oversight for all POC testing and instrumentation. Assists supervisor with technical staff development including competency and coaching, correcting performance as needed
Serves as a liaison between the Laboratory, Nursing, and other Diagnostic Service areas
Maintains POC Quality Assurance program for Ancillary departments outside of the lab, including orientation, training, and competencies
Coordinates and oversees the Laboratory’s Quality program
Reviews, prepares, and shares quality data with site leadership and/or site quality committee, and may participate in monthly/quarterly quality meetings, as appropriate
Researches and identifies quality improvement opportunities and indicators for the department
Oversees proficiency testing surveys appropriate for extent of testing performed at the site
Participates in evaluation review of proficiency testing and ensures that any problems identified after results received are resolved appropriately, including coaching and addressing performance concerns as needed
Coordinates and monitors programs that ensure that all Regulatory Agency requirements are met

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Laboratory Point of Care Coordinator

As our Laboratory Point of Care Coordinator, you will lead the development, impl...

Location

United States , Little Rock

Salary:

33.11 - 49.25 USD / Hour

CommonSpirit Health

Expiration Date

Until further notice

Requirements

Bachelors Of Science biological or chemical sciences, as defined by CLIA and 2 years clinical laboratory experience
Experience with Google management suite of tools
International Medical Laboratory Scientist
Blood Banking
Chemistry - ASCP
Clinical Laboratory Scientist
Clinical Laboratory Technologist
Technologist in Molecular Biology
Medical Laboratory Scientist - Med Technologist
Medical Technologist AAB

Job Responsibility

Lead the development, implementation, and management of comprehensive point-of-care testing (POCT) programs, ensuring accuracy and regulatory compliance
Oversee the full lifecycle of POCT devices, from validation and maintenance to quality control
Serve as the primary resource for all POCT activities, providing training and competency assessment for clinical staff
Ensure adherence to policies, procedures, and regulatory standards
Monitor performance, identify improvements, and collaborate with clinical departments to optimize POCT integration
Maintain routine daily operation of point of care functions, including production and dissemination of various reports to hospital leadership
Train key operators
Identify and resolve POC issues
Maintain all POC support tickets
Represent on projects impacting the POC during design, implementation and maintenance phases

What we offer

Medical
Prescription drug
Dental
Vision plans
Life insurance
Paid time off
Tuition reimbursement
Retirement plan including 401(k), 403(b), and other defined benefits offerings

Fulltime

Laboratory Point of Care Coordinator

As our Laboratory Point of Care Coordinator, you will lead the development, impl...

Location

United States , Little Rock

Salary:

33.11 - 49.25 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Bachelors Of Science biological or chemical sciences, as defined by CLIA and 2 years clinical laboratory experience, upon hire and Experience with Google management suite of tools.
International Medical Laboratory Scientist, upon hire or Blood Banking, upon hire or Chemistry - ASCP, upon hire or Clinical Laboratory Scientist, upon hire or Clinical Laboratory Technologist, upon hire or Technologist in Molecular Biology, upon hire or Medical Laboratory Scientist - Med Technologist, upon hire or Medical Technologist AAB, upon hire or Technologist in Microbiology, upon hire or Medical Technologist AMT, upon hire or Med Technologist - ASCP, upon hire or Specialist in Hematology, upon hire or Specialist in Microbiobiology, upon hire or Histotechnologist, upon hire

Job Responsibility

Lead the development, implementation, and management of comprehensive point-of-care testing (POCT) programs, ensuring accuracy and regulatory compliance.
Oversee the full lifecycle of POCT devices, from validation and maintenance to quality control.
Serve as the primary resource for all POCT activities, providing training and competency assessment for clinical staff, and ensuring adherence to policies, procedures, and regulatory standards.
Monitor performance, identify improvements, and collaborate with clinical departments to optimize POCT integration.
Maintain routine daily operation of point of care functions, including but not limited to: production and dissemination of various reports (daily, weekly, monthly) to hospital leadership
verification of report accuracy and completeness is essential.
May train key operators to assist in this effort.
Identify and, if unable to resolve, report & collaborate with the CSH support to resolve POC issues.
Maintain all POC support tickets (submission, validation, notification of resolution) for the Laboratory team.
Represent on projects impacting the POC during the design, implementation and maintenance phases

What we offer

Medical
Prescription drug
Dental
Vision plans
Life insurance
Paid time off
Tuition reimbursement
Retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Care Management Coordinator OhioRISE - Field - Central and SE Region of Ohio

This is a full-time field-based telework position, in Ohio. This position requir...

Location

United States , Columbus

Salary:

21.10 - 40.90 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

2+ years of experience in behavioral health, social services, or human services
2+ years of experience with personal computers, keyboard and multi-system navigation, and MS Office Suite applications (Outlook, Word, Excel, SharePoint)
2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers
2+ years experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development
2+ year of experience with Ohio delivery systems, including local community networks and resources
Willing and able to travel within the assigned region up to 50% of the time
Some travel to the New Albany office may be required for trainings/meetings
Reliable transportation required
Willing and able to work beyond core business hours of Monday-Friday, 8am-5pm, as needed
Bachelor's degree or non-licensed master level clinician required

Job Responsibility

Utilizes critical thinking and judgment to collaborate and inform the case management process
Facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members
Through the use of care management tools and information/data review, conducts comprehensive evaluation of referred member's needs/eligibility and recommends an approach to case resolution
Coordinates and implements assigned care plan activities and monitors care plan progress
Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health/behavioral health programs to overcome barriers
Works collaboratively with the members' Child and Family Teams
Identifies and escalates quality of care issues through established channels
Utilizes negotiation skills to secure appropriate options and services
Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement
Provides coaching, information, and support to empower the member

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
Bonus, commission or short-term incentive program

Fulltime

RN Care Coordinator II - Cardiology

The Care Coordinator, in collaboration with specialty medical providers, perform...

Location

United States , San Diego

Salary:

Not provided

Rady Children's Hospital-San Diego

Expiration Date

Until further notice

Requirements

Associate's Degree
Area of Study in a Field Related to the Position
Two years of experience
California RN License
BLS for Healthcare Providers, issued by American Heart Association

Job Responsibility

In collaboration with specialty medical providers, performs case management and direct patient care to assigned patients
This includes point of care procedures, ongoing patient, family and staff education and coordination with outside community agencies
Facilitates effective functionality of clinic operations, actively participates in Quality Management and acts as a provider extender within their scope of practice
Performs additional team functions as required to maintain effective customer service

What we offer

Health Plan: Medical, Dental, Vision
403(b) Retirement Plan: Match that increases with years of service
Tuition Reimbursement: Up to $10,000 per year, paid time off for seminars
Life and Disability Insurance
Competitive Salaries: Annual merit increases, longevity increases, success sharing, paid leave cash-out program
Awards & Recognition: Milestone awards, CARES recognition

Customer Care Coordinator

At Dandara we believe the best ideas come from our people working together. We s...

Location

United Kingdom , Milton Keynes

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in a maintenance/customer care coordination role
Ability to work independently, prioritise work and take initiative
Able to demonstrate efficiency and reliability in previous roles
Ability to think ahead and forecast customer issues
Great interpersonal, communication and relationship skills
Face-to-face customer services experience
Ideally experience in the housebuilding industry in a similar role

Job Responsibility

Be the first point of contact for homeowners, handling customer care calls and emails efficiently and professionally
Record, track, and manage all warranty defects and communications using the company’s database
Coordinate and schedule Maintenance Technicians, Engineers, and subcontractors to resolve issues promptly
Liaise with internal teams, contractors, and customers to ensure high-quality, timely repairs and service
Prepare correspondence, reports, and documentation to keep customers informed throughout the process
Order materials, organise site visits, and maintain accurate records to support the smooth running of the department
Support the Customer Care Manager in driving improvements in customer satisfaction and HBF ‘Recommended’ scores

What we offer

Competitive basic depending on experience
Discretionary Bonus scheme
33 days holiday (inclusive of bank holidays)
Private Medical Insurance
Employee Assistance Programme - EAP
Health Hero digital doctor - 24 hr virtual help and appointments
Health Assured Wisdom App
Competitive parental leave
3x salary life assurance (paid option to increase to x4)
Cycle to Work Scheme

Fulltime

Nutrition Patient Care Coordinator

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Work at Home, Illinois

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

July 26, 2026

Requirements

Two years’ experience in a customer service or high-volume call center role
One yr. experience healthcare, pharmacy, medical insurance, or billing environment
Minimum one year experience working in Microsoft Office, specifically Excel, Outlook, and Word

Job Responsibility

provide an optimal customer service experience for our patients, physicians, caregivers, and internal departments to answer questions, solve problems, provide education, and maintain our company’s reputation for high-quality service
verifying insurance coverage, perform benefit investigation, and obtain prior authorization
support the patient from the point of admissions/onboarding through the benefits verification and billing process to ensure a seamless experience for the customer

What we offer

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
bonus, commission or short-term incentive program

Fulltime

RN Care Coordinator II - Endocrinology

The Care Coordinator, in collaboration with specialty medical providers, perform...

Location

United States , San Diego

Salary:

Not provided

Rady Children's Hospital-San Diego

Expiration Date

Until further notice

Requirements

Associate's Degree in a Field Related to the Position
Two years of experience
California RN License
BLS for Healthcare Providers, issued by American Heart Association

Job Responsibility

Performs case management and direct patient care to assigned patients
Performs point of care procedures
Provides ongoing patient, family and staff education
Coordinates with outside community agencies
Facilitates effective functionality of clinic operations
Actively participates in Quality Management
Acts as a provider extender within their scope of practice
Performs additional team functions as required to maintain effective customer service

What we offer

Medical, Dental, Vision
403(b) Retirement Plan with 100% employer match up to 3% of salary
Tuition Reimbursement up to $2,000 per year
Life and Disability Insurance
Infertility Reimbursement
Annual merit increases, longevity increases, success sharing, paid leave cash-out program
Annual Team Rady event, milestone awards, CARES recognition

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Point of Care & Quality Coordinator

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