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AMD Logo AMD · IT - Software Development

PMTS Product Application Engineer

China, Shanghai · Job Posted May 30, 2026
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Job Description

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.

Job Responsibility

  • Customer technical leadership: serve as the senior China PAE technical focal for the MI455 program
  • establish engagement rhythm, technical priorities, and execution plan with clear owners and timelines
  • System bring-up & validation enablement: support early hardware/software bring-up, readiness reviews, and validation planning across platform domains (HW, FW, OS/driver, power/thermal, RAS, serviceability) to ensure smooth customer and ODM progress
  • Design reviews & integration guidance: review customer/ODM designs and integration approach
  • identify risks and gaps early and drive closure actions with the right AMD domain teams
  • Issue triage and L1 debug leadership: lead problem definition, data collection, reproduction strategy, and initial triage for complex system issues
  • coordinate escalation to L2/domain experts and track issues to verified resolution
  • Cross-functional orchestration: align and drive execution across global engineering, program management, quality, support, and partner teams to meet program milestones and unblock customer deployment
  • Customer communication & governance: run technical reviews and issue scrub meetings
  • provide clear, executive-ready status (top issues, risks, mitigation, next milestones) and maintain crisp documentation of decisions and action items
  • Enablement & knowledge transfer: deliver customer/ODM trainings on AMD collateral, tools, bring-up/validation methodologies, and troubleshooting best practices
  • identify documentation gaps and drive updates with internal owners
  • ODM build & manufacturing support: support pilot builds and ramp readiness
  • advise on manufacturing screens/tests, firmware provisioning, service procedures, and field handling to enable stable production and deployment
  • Sustaining support: support post-launch issues and update adoption (e.g., firmware/software packages)
  • help customers evaluate fixes, manage rollout risk, and ensure operational readiness
  • Voice of the customer: consolidate customer feedback into actionable asks for AMD (product gaps, tooling needs, reliability/serviceability improvements) and drive prioritization through the appropriate channels

Requirements

  • Bachelor's degree or above in Electrical/Computer Engineering, Computer Science, Mechanical Engineering, or related field
  • equivalent practical experience considered
  • 10+ years of relevant experience in server / accelerator / data center platform engineering, product application engineering, systems integration, or customer-facing technical roles
  • Strong system-level debugging and triage skills across HW/FW/OS interactions (e.g., platform bring-up, stability issues, I/O, power/thermal interactions)
  • Hands-on familiarity with modern data center server platforms and rack integration topics (power delivery, liquid cooling concepts, serviceability/FRU practices, manufacturing bring-up)
  • Ability to lead technical execution across multiple stakeholders and time zones
  • proven experience driving issues to closure with clear communication and disciplined tracking
  • Fluent in Mandarin and able to work effectively in English in global engineering discussions (written and verbal)
  • Willingness to travel to customer sites and ODM factories as required by program milestones and escalations
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