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We are seeking a PMO Specialist – Digital & IT Governance to provide governance coordination and operational support to the Strategic Priorities Digital & IT Governance function. This role plays a critical part in enabling effective programme governance by supporting key forums, ensuring consistent engagement with markets, and maintaining high standards across governance materials, reporting, and follow-up. The individual will act as an operational anchor, allowing senior stakeholders to focus on strategic oversight and stakeholder engagement. Collaboration for this role is on a fixed-term 12 months period.
Job Responsibility
Support governance events across the Digital & IT Governance framework, including Key Program Reviews (KPR), Key Program SteerCos (KPS), Value Realisation Reviews (VRR), Market Monthly Operational Reviews (MORs), and ad-hoc governance meetings
Coordinate end-to-end logistics for governance forums, including scheduling, agenda preparation, attendee management, materials collation, and timely distribution
Support delivery and follow-up for agreed programmes, ensuring actions are tracked and progress is monitored to accelerate strategic outcomes
Maintain and administer the team SharePoint site, ensuring content is well-structured, accurate, version-controlled, and accessible
Align KPR decks and governance materials with market inputs gathered from MORs
Consolidate and quality-check governance decks in line with agreed templates and standards
Ensure all governance documentation is stored and managed through agreed collaboration tools such as Teams and SharePoint
Engage with market representatives to gather updates, risks, dependencies, and actions for inclusion in governance reporting
Manage distribution lists, attendee trackers, and action logs to ensure accurate record-keeping
Track actions arising from governance meetings and follow up with accountable stakeholders to ensure timely closure
Support continuous improvement, efficiency, and standardisation of governance processes within the Digital & IT Group CIO function
Requirements
Minimum of five years’ experience in Digital or IT transformation environments
Confident in working within complex, cross-market or matrix organisations, with strong stakeholder engagement and communication skills
Highly organised, detail-oriented, and capable of managing multiple governance processes in parallel
Advanced user of PowerPoint, Excel, Teams, and SharePoint, with hands-on experience using Jira and Azure DevOps (ADO)
Comfortable producing, consolidating, and assuring governance reporting and documentation
Fluent in English, with strong coordination and organisational capabilities
What we offer
Exposure to strategic Digital & IT programmes with visibility across multiple markets
The opportunity to work closely with senior stakeholders within a global governance function
A collaborative, structured environment focused on continuous improvement and delivery excellence
The chance to strengthen your governance, reporting, and stakeholder coordination expertise within a leading global organisation