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As the PMO Lead, you will be the operational architect and heartbeat of the Future of Work program. You will lead a decentralized team of Project Managers situated within specific technical PODs and workstreams to ensure global alignment, resource efficiency, and measurable business impact. You are not just a coordinator; you are a builder. You will be responsible for defining the 'how' of our execution—setting up the processes, tools, meeting cadences, and automation layers that allow our three workstreams to scale.
Job Responsibility:
Establish the PMO: Define and implement the Program Management Office from the ground up, including clear Terms of Reference (ToR) for all workstreams
Provide leadership and oversight to Project Managers across the program
ensure POD-level execution aligns with global program OKRs
Facilitate alignment and communication between the program and our three governing bodies: Strategic & Growth Council, Technical & Innovation Council, Risk, Trust & Governance Council
Standardize the T25 Methodology: Codify the six-workshop process for client workflow mapping and future-state blueprinting
Design and facilitate the program’s meeting cadence, ensuring high-impact outcomes for kickoffs, status updates, and roadmap reviews
Own the program’s workspace strategy, ensuring seamless integration between: Asana: General project management and task tracking, Jira & Confluence: Technical build management and documentation, G Suite: General collaboration and communication
Actively use AI to automate manual PMO functions, such as status report generation, risk identification, and audit queries
Partner with the technical PODs to implement Gemini and our internal assistant into daily project workflows
Implement smart workflows to shift the PMO from reactive reporting to proactive risk mitigation and resource optimization
Requirements:
Extensive experience running complex, multi-workstream digital transformation or product development programs in a global agency or tech environment
Proven ability to manage 'dotted-line' relationships and influence senior leadership (SVP/EVP level) across different regions (AMER/EMEA)
Deep understanding of Agentic Orchestration, LLMs, and RAG (Retrieval-Augmented Generation) workflows
Advanced proficiency in Asana, Jira, Confluence, and the Google Workspace ecosystem (including Gemini)
Expert knowledge of both Agile and Waterfall methodologies, with the ability to create hybrid frameworks that suit rapid AI development cycles
What we offer:
A flexible, hybrid working policy (2 days from the office, depending on location)
Pension, free private healthcare, mental health support, and company sick pay scheme
26 days paid holiday (plus UK Bank Holidays)
Help getting you to work with a season ticket loan and cycle to work scheme
Enhanced family friendly policies to support new parents
Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations
Inspirational Talks, bringing the outside in with regular guest speakers and events
Learning and Development, supporting your growth with continuous opportunities to learn and advance
Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities