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A top-tier consultancy is seeking a PMO Governance & Assurance Lead to act as the primary authority on delivery standards for a flagship transformation programme. In this role, you will manage the frameworks that ensure every milestone is met with precision and remains fully compliant with contract requirements. You will bridge the gap between rigorous oversight and the fast-paced needs of a major BPO (Business Process Outsourcing) environment.
Job Responsibility:
Own the programme's governance standards, ensuring they are applied consistently across all workstreams
Lead Gate reviews to ensure work is ready for submission and aligns with payment milestones
Work with legal and commercial teams to embed SLAs, KPIs, and service standards into the delivery process
Lead independent audits and health checks to identify risks and keep the programme audit-ready
Turn complex data into clear, high-level updates for senior leadership and client stakeholders
Requirements:
Proven track record of heading up PMO governance or assurance for major, multi-million-pound programmes
Prior experience navigating the specific pressures of a BPO or multi-tower outsourcing contract, including a deep understanding of payment-linked milestones and SLAs
Expert knowledge of Stage-Gate processes, RAID management, and compliance frameworks
Ideally, you will hold a P3O, MSP, PMP, or PRINCE2 qualification.