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Be at the heart of delivering smarter technology projects. Are you highly organised, detail oriented, and looking to build your career in Project Management? Do you thrive in a fast paced environment where no two days are the same? At Videalert, part of Marston Holdings, we're looking for a proactive PMO Assistant to join our Technology Division and play a key role in supporting the successful delivery of innovative projects across our business. About the Role As a PMO Assistant, you'll provide essential support to our Project Management Office and Customer Operations Team, helping to keep projects on track and ensuring everything runs smoothly behind the scenes. From maintaining project documentation and coordinating schedules to supporting reporting, resource planning, and quality assurance, you'll be an integral part of the team, helping deliver technology solutions that make a real difference to our customers.
Job Responsibility
Supporting the creation and maintenance of project documentation, including project plans, schedules, status reports, and meeting minutes
Providing administrative support to the Customer Operations Team, including organising permits, traffic management, and proactively monitoring project deadlines
Assisting with resource scheduling and internal reporting
Ensuring project documentation is accurate, consistent, and aligned with quality standards
Supporting ISO and BSI audits and working with our Quality Assurance team to improve processes
Deputising for the PMO Manager and supporting the Head of Service Management when required
Requirements
Excellent knowledge of Microsoft Office, particularly Excel, Word, and PowerPoint
Exceptional organisational skills with strong attention to detail
The ability to manage multiple priorities in a busy environment
Strong communication skills and a collaborative approach
An understanding of the role of a PMO and how it supports successful project delivery
Nice to have
PRINCE2 Foundation (or above)
Knowledge of ITIL or HALO ITSM
Experience within the traffic, parking, or technology sectors
What we offer
25 days annual leave, plus bank holidays
Holiday purchase scheme – buy up to 5 additional days each year
Healthcare cash plan
Life Assurance
A wide range of flexible staff benefits, from high-street discounts to wellbeing and lifestyle perks
Cycle-to-work scheme
Enhanced Maternity & Paternity Package (subject to eligibility)