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The PMO Analyst will participate in building and implementing agile delivery management improvements and offering subject matter expertise to elevate best practices across the organization. You will be responsible for delivery operations support, delivery assurance support and capability improvements. As the PMO Analyst, you will help establish and maintain standards for projects, oversee progress against plans, manage dependencies and issues, and ensure that projects stay on track. This role will be part of the delivery management capability at Made Tech.
Job Responsibility:
Produce financial reports for account teams (contract/SOW burndown)
Validate, track and approve TOIL for account teams
Track, manage and report account expenses
Account invoice review and approvals
Client asset management
Support onboarding new team members and create rotation plans where appropriate
Support the team with travel and accommodation booking as required
Provide timely and visual client-ready reporting on SLA/KPI adherence, social value commitments, financial performance, commercials and delivery status at the agreed frequency level to a range of stakeholders across the business, up to C-Suite level
Manage reporting on contract/SoW compliance
Manage team work plans/ schedules and on-site register
Facilitate key meetings/ ceremonies with stakeholders where appropriate
Establish and maintain standards for projects
Offer guidance on best practices and processes for managing projects
Monitor progress against plans and report on results
Schedule and facilitate reviews to ensure projects are on track
Oversee dependencies, action/ issue monitoring, and controls and help to perform health checks work streams/ SoWs
Be an active participant in the Delivery Management community within the engagement and Made Tech
Build and implement plans to improve the Agile delivery management capability
Participate as part of the PMO team in delivering improvements and changes to the Delivery Management capability
Provide subject matter expertise in agile project management disciplines to continuously improve the Delivery Management skills and adoption of best practice
Requirements:
Advanced spreadsheet skills are essential. Experience in manipulating, analysing and visualising data, automated tasks and creating complex reports (mastering advanced formulas, functions, data validation, pivot tables, macros and charting techniques)
Experience leading or supporting business change programs or portfolios. Programme office delivery experience within the full lifecycle of cross functional projects (software engineering, user experience, architecture, etc.)
Experience in managing/ influencing colleagues and peers to achieve required business outcomes (timesheet compliance, policy adherence, etc.). Able to use soft power to create influence and know when to escalate to achieve required outcomes
Experience of project scheduling, risk management, budget management, and tracking the realisation of benefits
Experience of identifying and managing risks, dependencies and assumptions using a robust RAID management process
Experience of managing issues using a robust process to identify action plans and track remediations to conclusion
Experience of building project plans and tracking adherence to plans, including dependencies and inter-dependencies, within an Agile delivery model
Experience in coaching others in Agile project management best practices
Clear and confident communication skills
able to partner and work with stakeholders from client organisations and across the business, including C-Suite executives
Experience in managing the activities of a project team in a matrixed project organisation
SC eligibility: An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education)
What we offer:
30 days Holiday - we offer 30 days of paid annual leave plus bank holidays
Flexible Working Hours - we are flexible with what hours you work
Flexible Parental Leave - we offer flexible parental leave options
Remote Working - we offer part time remote working for all our staff
Paid counselling - we offer paid counselling as well as financial and legal advice
Smart Tech scheme
Cycle to work scheme
individual benefits allowance which you can invest in a Health care cash plan or Pension plan