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Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.
Job Responsibility:
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
coordinate food timings
check completed kitchen orders with the guest’s original order
transport items to the guest table in a timely manner to ensure proper food quality
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks
process cash and credit card payments
properly settle voided checks or complimentary meals
Breakdown, clean and set-up of tables, buffets, and food stations
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact
Work harmoniously and professionally with co-workers and supervisors
Take guest reservations
Plate and prepare tableside food items
Requirements:
High school education or equivalent experience
Minimum two years food service or related work
Ability to carry and balance a tray
Ability to accurately process cash and credit card transactions
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide