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PM-Housekeeping Supervisor

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Boyne Resorts

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Location:
United States , Boyne Falls

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

As a PM Housekeeping Supervisor you will work along side all housekeeping team members to ensure clean, orderly and attractive conditions of the resort. Assist guest, housekeeping staff, and other departments, in all housekeeping related functions in an efficient, courteous, and professional manner that maintains high standards of service hospitality.

Job Responsibility:

  • Inspecting and ensuring that all areas of resort are clean including guest rooms, meeting rooms, corridors, elevators, restrooms, stairwells and all other public spaces of property
  • Following and instructing team members in basic cleaning duties required and proper use of equipment and chemicals
  • Becoming familiar with BOYNE’s accommodations, meeting facilities, common areas and furnishings
  • Having daily assignments prepared for subordinates and meet with them to go over all duties of the day
  • Handling the proper documentation for subordinates that do not follow rules and guidelines
  • Maintaining continuous training, education and development for team members
  • Completing all required check lists and turn into lead supervisor
  • Handling all unusual requests and immediate guest concerns
  • Being knowledgeable about chemicals and equipment used
  • Assisting room attendants when necessary
  • Checking staffing schedule daily for changes and communicate to staff any changes that may affect them
  • Providing supervision and assistance for all team members in the housekeeping department
  • Directly supervising 30-50 team members in the Housekeeping Department
  • Interviewing, hiring, and training team members
  • planning, assigning, and directing work
  • appraising performance
  • rewarding and disciplining team members
  • addressing complaints and resolving problems

Requirements:

  • Previous housekeeping experience
  • At least 18 years old
  • Available to work evenings, weekends and holidays
  • High school diploma or general education degree (GED)
  • Exceptional attention to detail, excellent written and verbal communication skills, well organized
  • Able to lead a team effectively
What we offer:
  • Ski passes
  • golf passes
  • waterpark passes
  • discounts for food, beverages, retail, daycare

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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