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PM Banquet Server

United States, Racine 15.00 - 15.50 USD / Hour · Job Posted February 20, 2026
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Job Description

This is a part-time PM Banquet Server position at the Wingspread Retreat & Executive Conference Center, a property of Pyramid Global Hospitality. The role involves setting up, serving, and breaking down banquet functions, providing exceptional guest service, and maintaining safety standards in a historic, high-end venue.

Job Responsibility

  • Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces
  • Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables
  • Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming
  • Cleaning of back hall and organizing of storerooms
  • Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
  • Assists as needed with event room setup according to meal period and table needs
  • Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked
  • Serves food and beverages to guests
  • Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen
  • Cleans and sanitizes tables and/or counters & seats after guests are finished
  • Explains how various menu items are prepared, cooking methods and ingredients
  • Takes into consideration any special request and dietary issues made by the guest
  • Provides general property information
  • Offers warm and sincere welcome/farewell for all guests
  • Interacts with staff in a professional manner, assisting other departments with necessary information
  • Ensures final quality check on food and beverage items prior to serving guests
  • Monitors assigned tables for customer satisfaction, quality and additional service
  • Addresses any guest issue promptly and with high concern
  • Provides assistance to other event and restaurant staff as needed
  • Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)

Requirements

  • 2-4 years of food service experience, preferably Banquet service
  • Experience in a 4-star, 5-star venue with synchronized service
  • Knowledge of wine, beer, cocktails, and spirits
  • Able to work under pressure in a fast-paced environment
  • Passion for creating an exceptional experience for all guests
  • Excellent communication skills

What we offer

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities

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