Plumbing and Heating Internal Sales Assistant

• To ensure all customers are politely and efficiently served to guarantee customer satisfaction
• Provide customers with advice and guidance on the selection and use of products and support colleagues in your areas of expertise
• Drive sales forward using appropriate selling techniques e.g. effective quotation follow up, proactive promotional selling and company performance
• Maximise sales using linked selling and other appropriate skills
• All enquiries and quotations must be priced quickly and efficiently using market and system information to gain orders at maximum margin for the Company. All enquiries should be returned within three working days
• Monitor and effectively use customer special terms
• Support external representation to ensure that customer accounts are developed to achieve maximum sales, allowing the representative to spend as much time as possible developing new and additional business
• Upon instruction be prepared to undertake site surveys to satisfy customer requirements, ensuring customers acknowledge details of goods prior to placing order
• Ensure all customer special orders and directs are placed with preferred suppliers (in accordance with Company policy) having negotiated the best possible price and using the correct documentation.

P&H Sales, Bathroom Sales, ordering, stock control, picking and delivering of goods

• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform