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360 Resourcing Solutions Logo 360 Resourcing Solutions · IT - Administration

Player Protection Officer

United Kingdom, Nottingham 30000.00 GBP / Year · Job Posted March 14, 2026
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Job Description

Do yo have experience in AML? Are you passionate about safeguarding players and ensuring ethical gaming practices? Do you thrive in a fast-paced, impact-driven environment where no two days are the same? If so, we want to hear from you! Join our forward-thinking Player Protection team, the first line of defence in protecting both our players and our business from evolving risks such as gambling harm, fraud, and money laundering. This is a pivotal role where your analytical mindset, regulatory knowledge, and compassionate communication skills will make a real impact. In return for everything you bring, we offer an exciting role in a rapidly expanding business and a competitive rewards package.

Job Responsibility

  • Conducting risk assessments and forensic profiling of customer accounts
  • Investigating escalated cases of fraudulent activity and suspicious behaviour
  • Engaging with customers to understand their circumstances and ensure safe play
  • Leading Enhanced Due Diligence (EDD) investigations, including Source of Funds/Wealth reviews
  • Maintaining accurate records and completing Suspicious Activity Reports (SARs)
  • Collaborating with retail and digital teams to create a seamless safer gambling experience
  • Presenting findings to senior governance meetings and contributing to policy improvements

Requirements

  • Proven experience in Player Protection within a regulated environment (iGaming, Bingo, Casino, or Finance)
  • Strong understanding of key regulations: POCA, TACT, LCCP, GDPR, and the Gambling Act
  • Hands-on experience with Customer Due Diligence (CDD) and EDD procedures
  • Excellent communication skills and the ability to handle sensitive conversations with empathy
  • A sharp eye for detail and a proactive, investigative mindset
  • Proficiency in Microsoft Office (Excel, Word, OneNote, PowerPoint)
  • Ability to work independently and as part of a remote team

Nice to have

  • ICA Certificate in KYC, CDD, or AML
  • Experience compiling reports and presenting findings to senior stakeholders

What we offer

  • Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
  • Thrive App – for your mental wellbeing approved by the NHS
  • Buzz Brights Apprenticeships
  • Buzz Brilliance Awards – Employee Recognition Scheme
  • Buzz Learning, our digital learning platform with access to 100s of online courses
  • Access to Trained Mental Health Advocates for advice on your mental wellbeing
  • 5 weeks Annual Leave plus Public Holidays
  • Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
  • Staff discount 50% off bingo tickets, food & soft drinks
  • Refer a Friend Scheme
  • Life Assurance
  • Pension Scheme
  • annual bonus (depending on company performance)
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Player Protection Officer

Do yo have experience in AML? Are you passionate about safeguarding players and ...
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Salary:
30000.00 GBP / Year
jobs.360resourcing.co.uk Logo
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Expiration Date
Until further notice
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  • Strong understanding of key regulations: POCA, TACT, LCCP, GDPR, and the Gambling Act
  • Hands-on experience with Customer Due Diligence (CDD) and EDD procedures
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