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JFrog is a fast-growing company, building the next generation of software development and distribution tools. We are setting up the future of software development and DevOps tooling Chain. JFrog is on a mission to enable continuous software updates through Liquid Software, empowering developers to code high-quality applications that securely flow to end-users without interruption. JFrog is the creator of Artifactory, the heart of the JFrog Platform – a hybrid, universal, end-to-end DevOps solution available as open-source, self-hosted and as a SaaS subscription. More than 8000 customers, including 75% of the Fortune 100, trust JFrog to manage their software binaries and accelerate their secure software delivery from code-to-production. In this role you will be part of our growing Global PlatformOps group to monitor & support the cloud based availability and performance of the JFrog products, using cutting-edge technologies. You will leverage enterprise capability tools and environment automation tools to drive our business. This position requires working in rotational shifts including INDIA,EMEA & US shifts in a 24x7x365 work environment.
Job Responsibility:
Support all aspects of Cloud operations on a day-to-day basis and monitoring continuous availability, durability, performance, scale and up-time of multi-cloud JFrog SAAS services
Analyse events, perform troubleshooting and incident response, communicate with internal stakeholders and track events & problems through to resolution