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Platform Support Technology Director

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States , New York ▼

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Category:
Finance

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Contract Type:
Not provided

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Salary:

215000.00 - 355000.00 USD / Year
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Job Responsibility:

  • Manage a team of engineering managers and engineering leads
  • Focus on delivering commitments aligned to enterprise strategic priorities
  • Build support for strategies with business and technology leaders
  • Serve as the primary production technology leader for Equity Prime Finance
  • Lead, mentor, and develop a team of 5–10 production engineers/SREs, ensuring skills growth, operational rigor, and high performance
  • Drive true SRE practices, including automation, observability, SLIs/SLOs, error budgets, root-cause reduction, and reliability engineering
  • Guide development of actionable roadmaps and plans
  • Identify opportunities and strategies for continuous improvement of software engineering practices
  • Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third-party providers
  • Identify financial management and strategic resourcing
  • Set risk management guidelines and partner with stakeholders to implement key risk initiatives
  • Develop strategies for hiring engineering talent
  • Lead implementation of projects and encourage engineering innovation
  • Interface with external agencies, regulatory bodies or industry forums
  • Own production readiness, deployment governance, and operational support standards
  • Build strong partnerships with trading desks, operations, and developers to align support priorities with business outcomes
  • Manage allocation of people and financial resources for Technology Strategic Leadership
  • Develop and guide a culture of talent development to meet business objectives and strategy

Requirements:

  • 10+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of management or leadership experience
  • 7+ years of hands-on production support and SRE engineering experience, including monitoring instrumentation, production deployments, incident management, and problem management
  • 8+ years total in Production Support, SRE, or Production Engineering roles
  • 5+ years of leadership experience managing teams of 5–10 engineers in high‑availability trading or market‑facing environments
  • 8+ years of equity finance, trading, prime brokerage, or similar capital markets workflows

Nice to have:

  • Ability to drive critical incidents to full closure with strong communication and structured follow-up
  • Experience supporting Equity Prime Finance production workflows, including trade capture, financing lifecycle, and collateral management
  • Understanding of securities lending, margin, and client financing support models within Equity Prime Finance
  • Familiarity with front-to-back production flows, including trade breaks, settlement dependencies, and intraday funding processes
  • Experience applying SRE frameworks such as SLIs/SLOs, error budgets, automation, and post‑incident reviews
  • Background in data center migrations, infrastructure modernization, or cloud‑aligned operating models
  • Hands-on experience with observability platforms such as Geneos, Prometheus, Grafana, Splunk, or Elastic
  • Strong governance and reporting skills, including stability metrics, KPIs, and executive MIS
  • Ability to influence cross-functional teams and strengthen production ownership
  • Excellent communication skills with the ability to engage directly with senior business and technology stakeholders
What we offer:
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Additional Information:

Job Posted:
May 05, 2026

Expiration:
May 30, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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