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Lead and enable teams to deliver high-quality platform capabilities and outcomes aligned to business goals, owning end-to-end platform delivery for SAP SuccessFactors and OpenText within the People Management sub-domain
Translate domain and organisational strategies into clear sub-domain plans and priorities
Build high-performing teams and foster a culture of collaboration, accountability, and continuous improvement
Define and manage the platform roadmap, ensuring alignment with P&C business priorities and global digital strategy
Drive the development, implementation, and continuous improvement of platform solutions and processes
Lead platform releases, upgrades, and change management processes in collaboration with technical and functional teams
Ensure platform availability, reliability, and performance across all markets
Manage stakeholder relationships, expectations, and communication to maintain high satisfaction
Manage vendor and partner relationships effectively to ensure quality delivery
Lead continuous improvement initiatives, identifying automation and efficiency opportunities within the platform
Drive adoption of platform solutions that improve efficiency and productivity across the organisation
Make informed decisions based on data, insights, and business priorities
Navigate complex scenarios with a proactive, solution-oriented mindset
Manage budget and resources with a cost-conscious and value-driven approach
Govern platform documentation, configuration standards, and compliance requirements
Requirements
10+ years of hands-on experience in HR technology platform management or delivery, with specific expertise in SAP SuccessFactors and OpenText
Deep functional and technical knowledge of SuccessFactors modules (EC, Talent, Compensation) and OpenText — understanding both configuration and end-to-end process flows
Demonstrated experience owning platform delivery end-to-end — from requirements gathering, solution design, and build through to testing, release, and stabilisation
Proven track record of leading platform upgrades, releases, and change management in a global or multi-country environment
Strong expertise in translating business processes and stakeholder needs into effective technology solutions across complex, multi-country ecosystems
Proven experience leading and building high-performing, collaborative teams in a platform or product environment
Strong analytical, problem-solving, and decision-making skills with the ability to navigate ambiguity and steer through complexity
Knowledge of agile and modern delivery methodologies within platform and product environments
A product ownership mindset — consistently prioritising platform stability, quality, and user experience
A genuine passion for technology, people, and continuous improvement — staying curious and up to date with industry trends and innovations