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We are seeking a Platform Specialist Associate to manage complex product configurations across mobile and fixed-line domains. This role plays a critical part in ensuring the end-to-end lifecycle of product configurations, working closely with business units, project teams, and IT operations. The individual will contribute to detailed design, implementation, testing, and operational support, while acting as a technical owner across multiple BSS and OSS systems.
Job Responsibility
Manage complex product configurations across multiple systems, acting as a technical expert based on solution design documentation
Contribute to detailed design activities and provide solution consulting for new initiatives
Create, maintain, and update configuration reports, change requests, design documentation, and knowledge-sharing materials
Take end-to-end technical ownership of configurations across all relevant systems
Ensure effective lifecycle management of product configurations and collaborate closely with IT operations on system utilisation
Configure control parameters for BSS and OSS applications to support stable and reliable system operations
Provide second- and third-level support, including error investigation and log analysis, for IT operations and other departments
Lead and support integration testing, user acceptance testing, and functional user testing activities
Requirements
Very good knowledge of BSS and OSS systems
Experienced in working with relational databases, SQL, and XML
Comfortable using scripting languages and working in UNIX environments
Experienced as an integration or configuration specialist within CRM, ERP, marketing, or e-commerce platforms
Able to manage multiple complex configurations while collaborating effectively within an agile team
Familiar with the software development lifecycle and both structured and agile delivery methodologies
A clear communicator with strong stakeholder engagement and presentation skills
Curious, motivated to learn, and committed to continuous improvement
Organised, structured, transparent, and able to prioritise effectively
Fluent in English
What we offer
Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education
You get to work with tried and trusted web-technology
23 days off
Special Paternal Program - 4 months of paid paternity leave