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iCapital is looking for a talented Associate – Platform Solutions to join the International Platform Solutions team in Lisbon. The role encompasses supporting multiple projects focused on technical implementation, client integration, while also addressing the technical and operational needs of all platform offerings. Additionally, you will identify and support the development of custom features for new partners, including designing and implementing unique platform workflows. This role requires strong analytical skills, technical expertise, and the ability to manage complex data workflows. The ideal candidate combines these capabilities with a passion for learning and growth, and thrives in a collaborative, fast-paced, entrepreneurial environment.
Job Responsibility:
Manage and coordinate small to medium-sized end-to-end projects and participate in larger projects for platform-related initiatives and integrations
Manage and coordinate client meetings, producing status reports and anticipating problems, while establishing a clear communication governance
Gather business and functional requirements and configure platform settings to answer client needs
Lead configurations on the platform to achieve client's business outcomes/Target Operating Model
Coordinate ongoing implementation activities with multiple teams and stakeholders
Support and guide the definition of clients' workflows and use cases
Provide support in test cases definition and manage and drive their execution
Learn and support all interfaces on the iCapital platform
develop an in-depth understanding of the platform and proactively identify issues and areas for improvement
Drive continuous improvement in project delivery processes and tools
Requirements:
Academic and/or professional qualification in Business Management / Finance or related fields
3+ years of work experience in business integration, project technology implementation
Experience with technical platform integration in the Financial Services industry
Excellent writing skills and ability to produce detailed project documentation
Proven ability to manage fast-paced projects and different client stakeholders with attention to detail
Strong work ethic and a high degree of accountability
Ability to quickly learn new business operations, processes, and procedures
Exceptional written and verbal communication skills in English are a must
Nice to have:
Holding a Master's degree is a plus
Project management certification is a plus
Experience in analyzing system workflows and business process flow is a plus
Sound written and verbal communication skills in Portuguese are a plus
Knowledge of other languages is an added advantage
What we offer:
Competitive salary
Annual performance bonus
Equity for all full-time employees
Healthcare with 100% employer-paid health and dental insurance