Platform & Release Analyst Job at Four Seasons (Toronto)

Technology Product Management Lead Analyst

The Technology Product Management Lead Analyst is a strategic professional who s...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience in a product line management, e-commerce, and/or strategic planning role
Significant experience building complex business and/or transactional models
Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Leads the working backwards documents for a platform product release
Uses or commissions research, studies and focus groups to identify best-of-breed benchmarks for solving business problems
Identifies innovations and leads “test and learn” experiments to create platform products that increase customer value
Defines and measures the KPIs for a platform product
Is able to make trade-off decisions on multiple platform products in a portfolio
Develops business and platform requirements for either one platform component of a large platform product or a narrow product
Leverages tools such as Ignite for reusability of APIs and platform services
Determines release goals for a narrow platform product or a component of a large product
Identifies best practices for continuous product development improvement
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Sr Associate IS Analyst - Veeva Vault Release Engineer

In this vital role in Amgen Veeva Release Management team and focuses primarily ...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Master’s or Bachelor’s degree
5 to 9 years of Computer Science, Information Systems or Related IT work experience
Experience with Veeva Vault Platform and Products, including Veeva configuration settings and custom builds
5 - 7 years of experience working in global pharmaceutical Industry
Experience in building configured and custom solutions on Veeva Vault Platform
Experience in managing systems, implementing and validating projects in GxP regulated environments
Extensive expertise in SDLC, including requirements, design, testing, data analysis, creating and managing change controls
Proficiency in programming languages such as Python, JavaScript etc.
Strong understanding of software development methodologies, including Agile and Scrum
Excellent written and verbal communication skills

Job Responsibility

Support in development and implementation of the release management process for Amgen Veeva Vault platform
Manage release plans, including timelines, resources, and risk assessments
Collaborate with IT and business teams to facilitate smooth and efficient Veeva releases
Assess and plan for the impact of Veeva changes and releases on partners
Assists to develop and managing communication plans to engage Veeva partners and provide clear messaging
Support designing and delivery of training programs, offering ongoing support and coaching
Be part of change impact evaluations
Oversee planning, scheduling, and coordination of Veeva releases, ensuring alignment with change management strategies

What we offer

competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Fulltime

ServiceNow ITSM Tester

We are seeking a senior-level ServiceNow ITSM Tester for a fully onsite role sup...

Location

United States , San Francisco

Salary:

152315.00 USD / Year

Realign

Expiration Date

Until further notice

Requirements

10+ years of overall testing experience, with strong focus on ServiceNow ITSM
Extensive hands-on experience with Incident, Change, Problem, and Request Management
Strong understanding of ITIL v3 / v4 processes
Proven experience testing ServiceNow workflows, integrations, and configurations
Experience with ServiceNow releases and upgrade testing
Excellent communication, documentation, and stakeholder coordination skills
Ability to work effectively in a 100% onsite environment

Job Responsibility

Perform functional, regression, system, integration, and UAT testing for ServiceNow ITSM applications
Test ITSM modules including Incident, Problem, Change, Request, Knowledge, and CMDB
Validate workflows, business rules, UI policies, ACLs, notifications, SLAs, and forms
Develop and maintain detailed test plans, test cases, and execution reports
Identify, log, track, and resolve defects using ServiceNow or JIRA
Work onsite with developers, architects, business analysts, and stakeholders
Support release cycles, patching, hotfixes, and platform upgrades
Ensure adherence to ITIL best practices, enterprise standards, and compliance requirements
Provide guidance and mentoring to junior testers when required

Fulltime

Release Manager

We are on the search for a Release Manager who will be responsible for ensuring ...

Location

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Experience in release management or related roles
Able to work with structured frameworks, methodologies, and best practices
An ability to learn from, and adapt to, a changing technical environment
Strong interpersonal and communication skills
Ability to work independently and in a team
Strong leadership and team management skills
Technical competence and aptitude to learn new things quickly
Excellent organisational skills
Demonstrable analytical skills
Significant and proven creative problem-solving skills

Job Responsibility

Oversee the Agile Release Train (ART), ensuring minimal disruptions to operations
Coordinate and communicate release schedules and activities with all Value Streams and senior business users
Lead a team of technical release analysts and release coordinators with a strong understanding of agile methodologies, cloud computing, and pipeline processes
Ensure immediate environment challenges are resolved along with a strategic view of resolution plans
Provide implementation coordination support for Platform, Networks, Security, Modern workplace and DBA
Ensure correct governance and sign off has been applied to all releases, TRB, CAB, business and when required emergency CAB
Implement and maintain release management best practices to ensure a controlled and efficient release process
Strategically planning toward the goal of fully automated release processes through all environments and into production
Working with QA and Tech to build a set of robust standards for management of environments
Planning and coordinating the releases, ensuring no scheduling conflicts and sufficient resource allocation, including support

What we offer

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
Option to buy or sell up to an additional five days of annual leave
Eligible for up to £3,600 of free shares each year after one year of service
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover

Fulltime

Sr Manager - IT, Change Management & Quality Assurance

The IT Senior Manager – Change Management & QA is responsible for leading the en...

Location

United States

Salary:

Not provided

Valvoline

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field required
Master’s degree preferred
10+ years of experience in IT Quality Assurance, Testing, Change Management, or Release Management
5+ years leading global or enterprise-scale QA or change organizations
Experience supporting large ERP implementations (SAP ECC and/or S/4HANA) and complex integrations (EDI, middleware, APIs)
Demonstrated experience implementing structured change governance frameworks
ITIL Foundations certification required
Testing, QA, DevOps, or Agile certifications preferred (e.g., ISTQB, SAFe, DevOps)
Deep expertise in enterprise QA frameworks, test automation, and performance engineering
Strong understanding of ITIL-based change management and release governance

Job Responsibility

Define and own the global strategy for IT quality assurance, testing, performance validation, release governance, and IT change management
Establish enterprise standards, methodologies, KPIs, and governance models aligned with global delivery and transformation priorities
Ensure quality validation, release readiness, and structured change controls are embedded as formal gates in delivery and go-live decisions
Lead and develop a global, matrixed organization including QA Managers, Test Leads, Release Coordinators, and Change Analysts
Foster a culture of accountability, automation-first thinking, service discipline, and continuous improvement
Define career paths, skills development, and scalable operating models across regions and platforms
Oversee functional, integration, regression, and user acceptance testing leveraging OpenText ALM and UFT One
Lead enterprise tool strategy, including transition from Zephyr to OpenText toolsets and integration with JIRA and CI/CD pipelines
Establish automation standards and reusable frameworks to improve coverage and reduce cycle time
Govern enterprise performance and load testing strategies using OpenText LoadRunner and EDI load simulations

Fulltime

Sr Manager - IT, Change Management & Quality Assurance

The IT Senior Manager – Change Management & QA is responsible for leading the en...

Location

United States

Salary:

Not provided

Valvoline Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field required
Master’s degree preferred
10+ years of experience in IT Quality Assurance, Testing, Change Management, or Release Management
5+ years leading global or enterprise-scale QA or change organizations
Experience supporting large ERP implementations (SAP ECC and/or S/4HANA) and complex integrations (EDI, middleware, APIs)
Demonstrated experience implementing structured change governance frameworks
ITIL Foundations certification required
Testing, QA, DevOps, or Agile certifications preferred (e.g., ISTQB, SAFe, DevOps)
Deep expertise in enterprise QA frameworks, test automation, and performance engineering
Strong understanding of ITIL-based change management and release governance

Job Responsibility

Define and own the global strategy for IT quality assurance, testing, performance validation, release governance, and IT change management
Establish enterprise standards, methodologies, KPIs, and governance models aligned with global delivery and transformation priorities
Ensure quality validation, release readiness, and structured change controls are embedded as formal gates in delivery and go-live decisions
Lead and develop a global, matrixed organization including QA Managers, Test Leads, Release Coordinators, and Change Analysts
Foster a culture of accountability, automation-first thinking, service discipline, and continuous improvement
Define career paths, skills development, and scalable operating models across regions and platforms
Oversee functional, integration, regression, and user acceptance testing leveraging OpenText ALM and UFT One
Lead enterprise tool strategy, including transition from Zephyr to OpenText toolsets and integration with JIRA and CI/CD pipelines
Establish automation standards and reusable frameworks to improve coverage and reduce cycle time
Govern enterprise performance and load testing strategies using OpenText LoadRunner and EDI load simulations

Salesforce Technical Team Lead

The role of Technical Lead ensures that HammondCare’s internal Platforms team ha...

Location

Australia , St Leonards

Salary:

Not provided

HammondCare

Expiration Date

Until further notice

Requirements

Minimum 7+ years technical delivery of Salesforce Support and/or Agile delivery of Salesforce implementation projects
Tertiary qualifications in information systems or the equivalent work experience, with a minimum of 7 years in an information systems discipline role
Demonstrated experience managing, coaching and mentoring a team
High level communication and interpersonal skills, able to rapidly decern technical solution options and clarify risks and opportunities to stakeholders up to the management team
Special expertise in leading and communicating with technical resources
Minimum Salesforce Platform App Builder, Salesforce Developer 1 Certificate, with further certification highly regarded
Significant practical experience in Salesforce development, and clear understanding of Salesforce object models and technical solution options, with a focus on best practice solutions
Business Analytics skills such as running discovery workshops, eliciting requirements, mapping/mining business processes, training users and preparing project and training documentation
Practical knowledge of the development lifecycle and develops processes
Strong planning and organising skills with the ability to priorities tasks to meet deadlines

Job Responsibility

Manage the Platforms Support Team as the direct report manager, supporting, coaching and mentoring your team with their professional development goals. This role will work closely with the Product Owner/s and Senior Solution Architect
Oversee the support process, managing rosters and escalations, regulating the triage of incoming tickets, working to preventing duplicate entries in Jira. This role will work to continually improve response and defect resolution time
Oversight and escalation point for technical support for the platform team applications, monitoring work on technical tasks in liaison with Solution Architects to ensure sprint items are completed to a high standard, following Salesforce Well-Architected best practices
Working with the product owner and solution architects to form development sprints, and to assign out work to platform team members for technical development, peer review, quality testing, user acceptance testing, and release
Identify risks, raise them to the Platform Manager when required and work together with the Senior Solution Architect and Product Owner/s to form contingency plans to meet business delivery deadlines, mitigate risks and prevent potential incidents occurring
Support the Product Owner/s and Business Analysts to review and prioritise backlog items, especially ensuring that key information is captured in triage by the support team for emerging issues and stories identify by the business via support tickets, leveraging resource from the support team to assist with requirement gathering and other business analysis tasks where possible
Work to improve communications with other business support teams, IT teams, business subject matter experts, super users and stakeholders
fostering and supporting the relationships and the sharing of information to improve user experience and engagement. Form regular communication channels with key teams and personnel
Contribute to the technical management of the Platform, including participating in solution design, release management, exception handling, peer review, technical development and support of the platforms wherever needed, being ready to roll-up-your sleeves and get tasks done alongside the team when resources are stretched
Be ready to present and report on technology work being undertaken to governance teams and the business. Provide technical expertise during sessions when engaging with stakeholders from across the organisation

What we offer

NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
Additional leave purchase options and 14 weeks paid parental leave
Flexible working options, including hybrid arrangements
Discounts on everyday products and services
Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
Free independent, confidential counselling services, wellbeing resources and webinars available through our Employee Assistance Program (EAP) for you and your family.
Health & Wellbeing programmes
Reward & Recognition programmes
Referral bonuses
Career and professional development opportunities

Fulltime

Infrastructure DevOps Lead Analyst

The Infrastructure Technology Lead Analyst (C13) is an intermediate-level role r...

Location

Canada , Mississauga

Salary:

120800.00 - 170800.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

6+ years of experience in DevOps, application development, platform engineering, or infrastructure delivery roles
Strong Python (3.1x) development skills
Solid understanding of CI/CD pipelines and real-time experience with DevOps methodologies
Strong proficiency in Python 3.x/Anaconda, debugging skills
Strong experience building and supporting CI/CD pipelines (Jenkins, Lightspeed, GitHub/Bitbucket)
Hands-on experience with OpenShift and/or Kubernetes in production environments
Proficiency in Shell scripting for automation and operational tasks
Experience with release and change management platforms (e.g., ServiceNow)
Practical experience with container monitoring and logging tools such as Kibana and Grafana
Experience managing hardware or platform capacity planning

Job Responsibility

Design, implement, and support end-to-end CI/CD pipelines using tools such as Lightspeed and Jenkins
Convert Python scripts and configure to align with CI/CD standards in Light speed pipeline
Code review and ensure sure python scripts are in-line with CI/CD standards with proper unit test coverage and vulnerability assessments
Integrate CI/CD pipelines with Bitbucket and GitHub for source control and change management
Develop and maintain automation using Shell scripting to improve deployment efficiency and reliability
Design, develop, and maintain high-quality Python applications on microservice architecture
Provide hands-on support for OpenShift/Kubernetes platforms, including application deployments, capacity monitoring, troubleshooting, and performance optimization
Troubleshoot and debug production issues, optimizing application performance and stability
Develop and maintain automated tests (unit, integration) to ensure code quality and system reliability
Support containerized microservices architectures and assist with service mesh concepts and implementations

Fulltime

Platform & Release Analyst

Four Seasons

Location:
Canada , Toronto

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 13, 2026

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